Mitel 5540 - Guest Check-in and Check-out; Wake-up Call Management

Mitel 5540 IP Console - User Guide
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Checking-In/Checking-Out
Checking a guest into a room changes the room status to "Occupied". Checking a guest out of
a room changes the status to "Vacant". The Call Block and Call Restriction parameters in effect
for the room also change to values determined by system programming. For example, when a
guest checks in, the system might remove restrictions that would prevent the guest from dialing
long distance calls.
To check in or check out a guest:
1. Press the Guest Service firmkey.
2. Dial the room number.
3. Press [Check-in] or [Check-out].
4. Press [Enter].
5. Press [Exit].
Setting/Canceling Wake-up Calls
Both you and the guest can set, change, and cancel wake-up calls for a guest room. The system
does not distinguish whether a wake-up call is set, changed, or canceled from the attendant
console or guest room telephone. So, for example, a guest can cancel a wake-up call that you
set and vice versa.
You can set or cancel a wake-up call while the console is idle or while connected to the guest
room.
If a printer is attached to the network, a report may print each time you set, change, or cancel
a wake-up call.
To set or cancel a wake-up time while connected to the guest room:
1. Press the Guest Service firmkey.
2. Press [Wake-up].
3. Do one of the following:
• To set a wake-up call time, enter the four-digit time in 12- or 24-hour format. If you
entered the time in 12-hour format, press [AM] pr [PM].
• To cancel a wake-up call, press [Clear Time].
• To change a wake-up call time or correct an entry error, press [Clear Time] and then
re-enter the time.
4. Press [Set].
5. Press [Exit].