68009328001-A December, 2009
Warranty, Service Support, and Replacement Parts: Technical Support B-3
B.3.7 Product Customer Service
Customer Response Center
(Non-technical Issues)
1-800-247-2346
FAX: 1-800-247-2347
B.4 Technical Support
Technical support is available to assist the dealer/distributor in resolving any malfunction which may
be encountered. Initial contact should be by telephone wherever possible. When contacting Motorola
Technical Support (Customer Resources), be prepared to provide the product model number and the
unit’s serial number.
Motorola Radio Support Center
3761 South Central Avenue
Rockford, IL 61102-4294
1-800-227-6772
1-815-489-1000
Canadian Technical Logistics Centre
400 Matheson Blvd. W,
Mississauga, Ontario, Canada L5R 3M1
1-800-543-3222
1-416-756-5841
1-888-331-9872 (Fax)
Motorola U.S. Federal Government Depot
4395 Nicole Drive
Lanham, MD 20706
1-800-969-6680
1-301-731-6676
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