6    October 14, 2005   6809495A75-O
Introduction  L6
Conventions
Special characters and typefaces, listed and described below, are used in this 
manual to emphasize certain types of information. 
Warranty Service Policy
This product is sold with the standard 12-month warranty terms and conditions. 
Accidental damage, misuse, and extended warranties offered by retailers are not 
supported under warranty. Non-warranty repairs are available at agreed fixed 
repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer phones that fail very 
early on after the date of sale, are to be returned to Manufacturing for root-cause 
analysis, to guard against epidemic criteria. Manufacturing will bear the costs of 
early life failure.
Product Support
Customer’s original phone will be repaired but not refurbished as standard. 
Appointed Motorola Service Hubs will perform warranty and non-warranty field 
service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola 
High Technology Centers will perform level 4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help 
desks. Product Service training should be arranged through the local Motorola 
Support Center.
➧
Note: Emphasizes additional information pertinent to the subject 
matter.
G
Caution: Emphasizes information about actions that may result in 
equipment damage.
E
Warning: Emphasizes information about actions that may result in 
personal injury.
M
Keys to be pressed are represented graphically. For example, instead of “Press 
the Menu Key”, you will see “Press 
M”.
Information from a screen is shown in text as similar as possible to what 
appears in the display. For example, 
ALERTS or ALERTS.
Information that you need to type is printed in boldface type