Motorola MC55 Integrator Guide

7 - 8 MC55 Integrator Guide
Four Slot Ethernet Cradle
Spare battery is not
charging.
Battery not fully seated
in charging slot.
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the battery
align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
During data
communication, no
data transmits, or
transmitted data
was incomplete.
MC55 removed from
cradle during
communication.
Replace MC55 in cradle and retransmit.
Communication
software is not installed
or configured properly.
Perform setup as described in Chapter 3, ActiveSync.
Table 7-3 Troubleshooting the Single Slot USB Cradle (Continued)
Symptom Possible Cause Action
Table 7-4 Troubleshooting the Four Slot Ethernet Cradle
Symptom Cause Solution
Battery is not
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Replace the MC55 in the cradle. The 2400 mAh battery fully
charges in approximately four hours and the 3600 mAh
battery charges in approximately six hours. Tap Start >
Settings > System > Power to view battery status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC55 is not inserted
correctly in the cradle.
Remove the MC55 and reinsert it correctly. Verify charging is
active. Tap Start > Settings > System > Power to view
battery status.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0
o
C and 35
o
C.

Motorola MC55 Specifications

General

Barcode Scanner	1D laser scanner or 2D imager
Operating System	Windows Mobile 6.1
Display	3.5 in. QVGA color display
Wireless Connectivity	Wi-Fi 802.11 a/b/g, Bluetooth 2.0
GPS	Optional
Expansion Slots	SD slot
Camera	Optional
Keyboard	QWERTY