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Contents iii

SURFboard Cable Modem Installation Manual

SURFboard Cable Modem Specific Log Messages............................................................................................................. B-7

Baseline Privacy .............................................................................................................................................................. B-7

DHCP / TFTP................................................................................................................................................................. B-10

Filtering .......................................................................................................................................................................... B-13

Driver.............................................................................................................................................................................. B-19

Registration.................................................................................................................................................................... B-20

Miscellaneous ................................................................................................................................................................ B-21

Acquisition...................................................................................................................................................................... B-22

Unit Update .................................................................................................................................................................... B-23

Figures

Figure 2-1 SURFboard cable modem data path ...........................................................................................................................2-1

Figure 2-2 Front panel LEDs and Standby button........................................................................................................................2-2

Figure 2-3 Rear-panel connections and LEDs..............................................................................................................................2-3

Figure 3-1 Cable connections ........................................................................................................................................................3-3

Figure 3-2 Ethernet - Multiple users ............................................................................................................................................3-31

Figure 3-3 Ethernet - Two users with two interfaces .................................................................................................................3-31

Figure 3-4 Ethernet - Multiple users with two interfaces...........................................................................................................3-32

Figure 4-1 Configuration Manager Help window..........................................................................................................................4-1

Figure 4-2 Configuration Manager Startup window.....................................................................................................................4-2

Figure 4-3 Configuration Manager Signal window.......................................................................................................................4-3

Figure 4-4 Configuration Manager Addresses window ...............................................................................................................4-4

Figure 4-5 Configuration window...................................................................................................................................................4-5

Figure 4-6 Configuration Manager Logs window.........................................................................................................................4-6

Tables

Table 2-1 Front-panel LEDs and Standby button.........................................................................................................................2-2

Table 2-2 Rear-panel connections and LEDs ...............................................................................................................................2-3

Table 5-1 Troubleshooting guidelines...........................................................................................................................................5-1

Table 5-2 Troubleshooting checklist .............................................................................................................................................5-2

Table B-1 Priority level....................................................................................................................................................................B-1