Event Log Messages B-13
SURFboard Cable Modem Installation Manual
Code Event Log Messages Level Cable Modem Actions
D538.0
TFTP - Invalid COS encoding type,
CONTINUE
4 (Error) Log it and continue reading next
bytes of Config file.
D539.0
CM reset due to config value out of range 1 (Emerg) Save all event logs to flash before
resetting
Filtering
Code Event Log Messages Level Cable Modem Actions
F501.0
Bridge Hook. Init failed to get Ethernet
Interface Pointer
1 (Emerg) The CM would not return a pointer to
Ethernet interface. Contact your
vendor.
F501.1
BridgeHook. Init failed to get HFC
Interface Pointer.
1 (Emerg) The CM would not return a pointer to
Cable interface. Contact your
vendor.
F501.2
BridgeHook. Init failed to get Ethernet
MAC address.
1 (Emerg) The CM would not return the
Ethernet MAC address. Contact
your vendor.
F501.3
BridgeHook. Init failed to get HFC MAC
address.
1 (Emerg) The CM would not return the HFC
MAC address. Contact your vendor.
F501.4
BridgeHook. Init failed to get Ethernet IP
Address.
1 (Emerg) The CM would not return the
Ethernet IP address. Contact your
vendor.
F502.1
Bridge Forwarding Enabled. 7 (Info) Bridge Forwarding has been
enabled. No other action.
F502.2
Bridge Forwarding Disabled. 7 (Info) Bridge Forwarding has been
disabled. No other action.
F502.3
Bridge Learning Enabled 7 (Info) Bridge Learning has been enabled.
No other action.
F502.4
Bridge Learning Disabled 7 (Info) Bridge Learning has been disabled.
No other action.
F502.5
Bridge MCNS BPDU Forwarding
Enabled
7 (Info) DOCSIS BPDU forwarding has been
enabled. No other action.
F502.6
Bridge MCNS BPDU Forwarding
Disabled
7 (Info) DOCSIS BPDU forwarding has been
disabled. No other action.
F504.1
Bridge Ethernet Hook. Failed to learn
CPE MAC Address
7 (Info) Bridge failed to learn a CPE MAC
address for its filtering table. Table is
either full or corrupted. No other
action taken.
F504.2
Bridge Ethernet Hook. Failed to learn
Multicast Filter.
4 (Error) Bridge failed to learn Multicast filter.
Table is either full or corrupted. No
other action taken by CM.
F506.0
Bridge Multicast Aging. Failed to start
WatchDog Timer.
5 (Warn) Bridge couldn’t start timer for aging
multicast filters. Error at system
level. No other action taken.
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