B-20 Event Log Messages
SURFboard Cable Modem Installation Manual
Code Event Log Messages Level Cable Modem Actions
H501.13
HFC: Invalid UCD 3 (Critical)
H501.14
HFC: Lost FEC LOCK - trying to recover 3 (Critical)
H501.15
HFC: FEC LOCK recovery OK 7 (Info)
H501.16
HFC: FEC LOCK recovery failed 3 (Critical)
H501.17
HFC: UCD Minislot size change 7 (Info)
H501.18
HFC: UCD Symbol rate change 7 (Info)
H501.19
HFC: UCD Invalid minislot size 3 (Critical)
H501.20
HFC: UCD Invalid symbol rate 3 (Critical)
H501.21
HFC: UCD Invalid upstream freq 3 (Critical)
H501.22
HFC: UCD Invalid actual preamble
length
3 (Critical)
Registration
Code Event Log Messages Level Cable Modem Actions
I500.0
Registration Completed 7 (Info)
I502.0
Error transmitting Registration Request
message
4 (Error) Time out and the board will reset
I503.0
Cable Modem is OPERATIONAL 7 (Info) No action taken
I504.0
REG-RESP Invalid Vendor ID Len,
CONTINUE
4 (Error) Ignore and continue reading the
next bytes
I505.0
Registration RSP with COV failure 1 (Emerg) Resend Reg-Req up to 3x before
power cycle
I506.0
Retried 2nd time and REG-RSP is still
failed. Retransfer TFTP config
1 (Emerg) Retransfer TFTP Config
I507.0
Retried 3
rd
time and REG-RSP is still
failed. Power Cycle
1 (Emerg) Power Cycle
I508.0
Registration RSP with authentication
failure
1 (Emerg) Resend Reg-Req up to 3 times
before power cycle
I509.0
TFTP Server Provisioned Modem
Address format invalid in length
4 (Error) Ignore and continue reading the
next bytes
I509.1
TFTP Server Timestamp format invalid in
length
4 (Error) Ignore and continue reading the
next bytes
I510.0
***BOOTING [sw_version]*** 7 (Info)
I511.0
Reset due to SNMP docsDevResetNow 7 (Info)
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