11
Warranty
Motorola Limited Warranty for the
United States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its
telephones, pagers, messaging devices, and consumer and professional
two-way radios (excluding commercial, government or industrial radios)
that operate via Family Radio Service or General Mobile Radio Service,
Motorola-branded or certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on CD-ROMs or other
tangible media and sold for use with these Products (“Software”) to be free
from defects in materials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a consumer's
exclusive remedy, and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered Length of Coverage
Products and
Accessories
as defined
above, unless otherwise
provided for below.
One (1) year
from the date of purchase
by the first consumer purchaser of the
product unless otherwise provided for
below.
Decorative Accessories
and Cases.
Decorative
covers, bezels,
PhoneWrap™ covers and
cases.
Limited lifetime warranty
for the
lifetime of ownership by the first
consumer purchaser of the product.
12
Warranty
Exclusions
Normal Wear and Tear.
Periodic maintenance, repair and replacement of
parts due to normal wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of
their rated capacity and batteries that leak are covered by this limited
warranty.
Abuse & Misuse.
Defects or damage that result from: (a) improper
operation, storage, misuse or abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of the product resulting from
misuse; (b) contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other acts which are
not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
Defects or damage
that result from the use of Non-Motorola branded or certified Products,
Accessories, Software or other peripheral equipment are excluded from
coverage.
Monaural Headsets.
Ear
buds and boom headsets
that transmit mono sound
through a wired connection.
Limited lifetime warranty
for the
lifetime of ownership by the first
consumer purchaser of the product.
Consumer and
Professional Two-Way
Radio Accessories.
Ninety (90) days
from the date of
purchase by the first consumer purchaser
of the product.
Products and
Accessories that are
Repaired or Replaced.
The balance of the original warranty
or for ninety (90) days
from the date
returned to the consumer, whichever is
longer.
Products Covered Length of Coverage