MI.NET MULTI-NETWORK COLLECTOR
47
Installation and Operation Manual
2.3 Backhaul/Cell modem Error (Or Ethernet, if configured):
(Status 2 LED = Yellow/Red)
Start -> Ensure all gateway and modem (or Ethernet) cables, antennas and connections are correct
(Refer to Figure A6-1 and A6-1).
Problem solved? Yes -> Done
No -> Check PWR LED on modem is ON
Yes -> Go to Section 2.4
No -> Check/replace USB cable
Problem solved? Yes -> Done
No -> Replace cell modem, MS-RC-HUB-CM-AT or MS-RC-HUB-CM-VZ
End Section 2.3
Section 2.4:
Check Line Status (LS) LED on modem is Normal (Blinking Green) -indicates modem is properly registered on a network.
Steady Green = NOT registered on a network (FAULT)
LS LED = is Blinking Green/ (Normal)
No -> Contact Mueller Systems to ensure cellular data account is activated.
Problem solved? Yes -> Done
No -> Check if cellular signal is present (use cell phone bars)
Signal present? Yes -> Replace cell modem, MS-RC-HUB-CM-AT or MS-RC-HUB-CM-VZ
No -> Check if cellular signal is present outside the building (if applicable -use cell phone bars)
Signal present? Yes -> Add external cellular antenna, MS-RC-HUB-AN3 (see figure 8)
No -> Check if cellular signal is present from a different cellular provider.
Signal present? Yes -> Replace cell modem with alternative modem, MS-RC-HUB-CM-AT or MS-RC-HUB-CM-VZ
No -> Contact Mueller Systems
End Section 2.3/4
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