Napoleon Prestige PRO 500 User Manual (English)

Other manuals for Napoleon Prestige PRO 500

Instruction Manual30 pages

Manual68 pages

Questions and Answers:

J
Jennifer TorresSep 7, 2025
How to stop flare ups on my Napoleon Grill?
- K
  Karen RamirezSep 7, 2025
  To prevent excessive flare-ups or uneven heat on your Napoleon Grill, ensure the sear plates are correctly installed with the holes facing the front and the slots on the bottom, referring to the assembly instructions. Preheat the grill with both main burners on high for 10 to 15 minutes. Regularly clean the sear plates and drip pan, avoiding the use of aluminum foil to line the pan. See the cleaning instructions for details. The causes are sear plates installed incorrectly, improper preheating, or excessive grease and ash build-up on sear plates and in the drip pan.
C
carolinedavisSep 9, 2025
Why do my Napoleon Prestige PRO 500 burners have yellow flames?
- T
  Teresa ConwaySep 9, 2025
  If you observe yellow flames and smell gas when using your Napoleon Grill, it could be due to a spider web or other debris, or improper air shutter adjustment. To resolve this, thoroughly clean the burner after removing it, following the general maintenance instructions. Slightly open the air shutter according to the combustion air adjustment instructions; note that this adjustment should be performed by a qualified gas installer.
L
Lauren SheltonSep 12, 2025
Napoleon Prestige PRO 500 burner output is too low, how to fix?
- B
  Brandi ThomasSep 12, 2025
  If the burner output on the "high" setting of your Napoleon Grill is too low, accompanied by a rumbling noise and blue flame at the burner surface, it could be due to several reasons: lack of gas, a pinched supply hose, a dirty or clogged orifice, spider webs or other matter in the venturi tube, or the propane regulator being in a "low flow" state. Check the gas level in the propane cylinder and reposition the supply hose if necessary. Clean the burner orifice and the venturi tube. Ensure the lighting procedure is followed carefully: all gas grill valves must be off when the tank valve is turned on, and the tank should be turned on slowly to allow pressure to equalize. Refer to the lighting instructions for guidance.
J
Jennifer RamosSep 12, 2025
Why won't my Napoleon Grill burners cross light?
- B
  Bobby GlennSep 13, 2025
  If burners on your Napoleon Grill won't cross light each other, it's likely due to dirty or corroded cross light brackets. Clean or replace these brackets as needed to resolve the issue.

Napoleon Prestige PRO 500 Specifications

General

Main Burners	4
Total Cooking Area	900 sq. in.
BTUs	80, 000
Infrared Rear Burner	Yes
Infrared Side Burner	Yes
Rotisserie Kit	Included
Material	Stainless Steel
Fuel Type	Propane or Natural Gas
Ignition System	Electronic
Grill Grates	Stainless Steel
Warranty	Limited Lifetime