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NCR personaS84 ATM - User Manual

NCR personaS84 ATM
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SHUVRQD6

ATM
Operator Manual
B006-0000-0029
Issue: 01.01.00
january 1999
Book.bk Page 10 Thursday, March 11, 1999 2:24 PM

Table of Contents

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NCR personaS84 ATM Specifications

General IconGeneral
ManufacturerNCR
ModelpersonaS84
CategoryControl Unit
TypeATM
Power Supply100-240V AC
Operating SystemWindows
ProcessorIntel
Display15 inch
ConnectivityEthernet
Card ReaderEMV
SecurityEncryption

Summary

An Introduction To The personaS84

What Is The personaS84?

Defines the NCR personaS84 as a PC-based Automated Teller Machine (ATM).

personaS84 Module Location

Illustrates and labels the various internal modules of the ATM.

In-Service Replenishment (ISR)

Explains the feature allowing replenishment during operation.

Getting Started

Open and Close ATM Exterior

Step-by-step guide to opening and closing the ATM's main door.

ATM Power On and Off

Instructions for switching the ATM's mains power supply on or off.

Enter Supervisor Mode

Procedures for accessing Supervisor Mode, including auto and manual methods.

Standard Security Enclosure Locks

Details on opening/closing key and combination locks for the standard enclosure.

Controlled Access Electronic Lock

Procedures for managing Mas-Hamilton controlled access electronic locks.

Electronic Dial Combination Lock

Steps for unlocking and locking electronic dial combination locks.

High Security Enclosure Operations

Procedures for opening and closing high security enclosures.

Basic Operator Panel (BOP) Usage

Guide to the functionality and indicators of the BOP.

Enhanced Operator Panel (EOP) Usage

Guide to the functionality and indicators of the EOP.

VGA Enhanced Rear Operator Panel (VEROP)

Guide to the functionality and indicators of the VEROP.

Digital Audio Control

Information on adjusting the ATM's digital audio volume.

ATM Hardware Reset Procedure

Steps to perform a hardware reset on the ATM.

Disk Drive Management

Procedures for inserting and removing disks from the drive.

Error Reporting

Terminal State of Health (SOH) Reporting

Explains SOH messages, their meanings, and required actions.

PC Module Error Reporting

Details how PC module faults are indicated via LED color codes.

Digital Camera Error Reporting

Explains how digital camera faults are reported via SOH messages and LEDs.

Remote Status Indicator

Guide on interpreting the meaning of LEDs on the remote status indicator.

Operational Exception Status (OES) Codes

Describes OES codes for non-SOH terminals and their meanings.

Currency Dispenser

Replenishing Currency Cassettes

Step-by-step guide to refilling currency cassettes in the ATM.

Emptying Currency Purge Bins

Procedures for clearing both standard and latch fast purge bins.

Clearing Currency Dispenser Jams

Instructions to resolve jams within the currency dispenser.

Receipt Printer

Replenishing Receipt Printer Paper

Steps for loading new paper rolls into the receipt printer.

Clearing Receipt Printer Jams

Procedures to follow when a paper jam occurs in the receipt printer.

Journal Printer

Replenish Dot-Matrix Journal Paper

Procedure for loading paper into the dot-matrix journal printer.

Replace Dot-Matrix Journal Ribbon

Steps for replacing the ribbon cassette in the dot-matrix printer.

Replace Dot-Matrix Journal Print Head

Guide for replacing the print head of the dot-matrix journal printer.

Clear Dot-Matrix Journal Printer Paper Jams

Procedures for clearing paper jams in the dot-matrix journal printer.

Replenish Graphics Journal Paper

Procedure for loading paper into the graphics journal printer.

Clear Graphics Journal Printer Jams

Procedures for clearing paper jams in the graphics journal printer.

Motorised Card Reader

Clearing Motorised Card Reader Jams

Steps to resolve jams in the motorised card reader.

Removing Captured Cards

Procedures for removing cards from standard and latch fast containers.

Digital Camera

Replacing the Digital Camera Cartridge

Guide to replacing the media cartridge for the digital camera.

Maintenance

ATM Maintenance Requirements

Overview of daily, weekly operations and replenishment needs.

Recommended Cleaning Kit Contents

Lists the items included in the official NCR cleaning kit.

Weekly ATM Care Procedures

Details on weekly cleaning of facia, panels, and card reader heads.

Cleaning Motorised Card Reader Heads

Step-by-step guide for cleaning card reader heads using a cleaning card.

Printer Media Storage Guidelines

Recommendations for storing spare printer paper and ribbons.

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