Night Service / Night Ring
DSX Feature Handbook Features ◆ 111
Features
Night Service / Night Ring
Description
Night Service redirects outside calls to their night mode destination. Typically, the attendant or supervisor
activates Night Service after normal working hours, when most employees are unavailable to answer calls.
Lines can ring extensions directly at Night, providing specific answering points for Night Service calls. (For
example, you can program lines to ring the security station at night.)
To have outside lines ring the External Paging system (which users can answer by dialing a code), see Out-
side Call Ringing Over External Page (page 115). To have the ringing call also activate the system relay, see
Page Relay Control (page 115).
Night Service Keys
The night mode status of the system is controlled by the following 3 types of keys:
❥ Night Key Assigned as a System Night Key
This type of key controls the night mode status of all Key Ring lines as well as all lines that are Direct
Inward Lines (DILs) to Ring Group master numbers. The entry is 18 + CLEAR. Also see Direct Inward
Line (page 41).
❥ Night Key Assigned as a UCD Night Key
This type of key controls the night mode status of all lines terminated to UCD Group master numbers. It
has no affect on Key Ring lines or lines terminated to Ring Group master numbers. The entry is 18 +
UCD Group master number.
1
❥ An Extension’s DND Key
The DND key controls the night mode status of all lines that are DILs to the extension. In the day, the
line rings the extension. When the user presses DND, the DILs ring their programmed night mode desti-
nations. Also see Direct Inward Line (page 41).
Operation
Use Night Service to reroute calls after hours.
1. Do not use this option if you want lines to overflow to voice mail. See
Key Ring (page 93)
instead.
Using Night Service / Night Ring
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate or deactivate Night Service (i.e., to control the night mode of Key Ring and Ring Group lines):
1.
Do not lift the handset.
2.
Press your System night key.
• While in the night mode, the key is on (red) and you see: SYSTEM IN NIGHT MODE.
• While in the day mode, the key is off.
To answer a call that rings a line or loop key at night:
1.
Listen for ringing and look for the flashing line or loop key.
• Line and loop keys that flash red are for you and your co-workers.
• Line keys that flash green are just for you (such as DILs and transfers).
2.
Lift the handset.
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