Forced Line Disconnect
DSX Feature Handbook Features ◆ 77
Features
Forced Line Disconnect
Description
Forced Line Disconnect allows an extension user to disconnect (release) another extension’s active outside
call. Forced Line Disconnect lets a user access a busy line in an emergency, when no other lines are avail-
able. Maintenance technicians can also use Forced Line Disconnect to release a line on which there is no
conversation. This can happen if a line does not properly disconnect when the outside party hangs up.
Operation
Disconnect a co-worker’s outside call in an emergency.
CAUTION
Forced Line Disconnect abruptly terminates the active call on the line. Only
use this feature in an emergency and when no other lines are available.
Using Forced Line Disconnect
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To disconnect a busy line:
1.
Do one of the following.
a.
Press the line key for the busy line.
b.
Press INTERCOM and dial the line’s extension number (e.g., 101 for line 1).
2.
When you hear busy tone, dial # to disconnect the line.
• You hear Intercom dial tone and the line key goes out.
• You can now place a new call on the line.
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