NEC ELECTRA ELITE IPK II - Page 7

CALL FORWARDING ............................................................... 25
All Calls (CF/A) .........................................................................................25
Call Forward Busy/No Answer (B/NA) ......................................................26
SELECTABLE DISPLAY MESSAGING .................................. 28
SET RELOCATION ...................................................................29
CODE RESTRICTION, DIAL BLOCK ..................................... 29
ACCOUNT CODE ENTRY ........................................................ 30
AUTOMATIC CALL DISTRIBUTION (ACD) ......................... 32
Agent Log In .............................................................................................32
AIC Agent Log In ......................................................................................32
Multiple AIC Agent Log In .........................................................................33
Rest Mode ................................................................................................34
Queue Status Display ...............................................................................34
Answering a Call Using a Headset ...........................................................35
Using the Headset with Automatic Answer for ACD Agents ....................35
STATION SPEED DIAL — DIAL ACCESS ............................ 36
LINE KEYS/PROGRAMMABLE FUNCTION KEYS ............. 37
Function Numbers ....................................................................................38
Character Entry ........................................................................................42