1. IML Error Message
Express5800/R120h-1E, R120h-2E Maintenance Guide
200
Chapter 3 Appendix
Class
Error
code
Error message Action
UEFI 1822
Slot %1 Encryption Failure - Imported
encrypted logical drives are offline.
Matching Local Master Key required.
System may not boot.
Enter the local master key using the Smart Storage
Administrator.
UEFI 1900
Slot %1 Smart Array - Controller
Failure. %2
Please take actions in following order.
1. After turning off the unit power and disconnecting the
power cord, check the installation of the Slot% 1
controller (card). Wait 30 seconds, and then restart it.
2. If the problem persists, contact your sales
representative.
UEFI 1901
Slot %1 Smart Array - Controller failed on
previous power-up due to lock up code
0x%2
Contact your sales representative.
UEFI 1902
Slot %1 Smart Array - Controller not
configured.
Check the connection between the Slot% 1 controller
(card) and back plane and hard disk drive. Configure
the drive using the Smart Storage Administrator.
UEFI 1903
Slot %1 Smart Array - Memory error
occurred during self-test.
Contact your sales representative.
UEFI 1904
Slot %1 Smart Array - Redundant ROM
programming failure.
Updating the firmware of the Slot% 1 controller (card) to
the latest version may solve the error. Please update
the corresponding firmware. If the problem persists,
contact your sales representative.
UEFI 1905
Slot %1 Smart Array - Redundant ROM
image checksum error. Backup ROM
activated.
Updating the firmware of the Slot% 1 controller (card) to
the latest version may solve the error. Please update
the corresponding firmware. If the problem persists,
contact your sales representative.
UEFI 1906
Slot %1 Smart Array - Last configuration
not committed. %2
Set the configuration of the Slot% 1 controller again.
UEFI 1910
Slot %1 Smart Array - One or more drives
could not be authenticated as genuine
drives. Smart Array will not control the
LEDs to these drives.
The hard disk drive connected to the Slot% 1 controller
(card) could not be verified as an authorized part. To
confirm the corresponding hard disk drive, check it via
the Smart Storage Administrator.
UEFI 1911
Slot %1 Smart Array - Drive(s) are
failed: %2
Contact your sales representative.
UEFI 1912
Slot %1 Smart Array - Drive(s) are
overheated: %2
Contact your sales representative.
UEFI 1913
Slot %1 Smart Array - Drive Erase
Operation In Progress (or Queued). The
following drive(s) will be erased upon
completion: %2
Action is not necessary.
UEFI 1914
Slot %1 Smart Array - Predictive drive
failure: %2
Contact your sales representative.
UEFI 1920
Slot %1 Smart Array - Storage enclosure
problem detected: %2. %3
Contact your sales representative.
UEFI 1921
Slot %1 Smart Array - Storage enclosure
firmware problem detected: %2. %3
Contact your sales representative.
UEFI 1922
Slot %1 Smart Array - More devices
attached than this controller supports.
Some devices are ignored.
Please take actions in the following order.
1. Updating the firmware of the Slot% 1 controller to the
latest version may solve the error. Refer to the release
notes to check if there are related improvements. If
there are related improvements, update the firmware of
the Slot% 1 controller.
2. Reduce the number of hard disk drives connected to
the Slot% 1 controller.
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