1. IML Error Message
Express5800/R120h-1E, R120h-2E Maintenance Guide
201
Chapter 3 Appendix
Class
Error
code
Error message Action
UEFI 1930
Slot %1 Smart Array - Valid data found in
write-back Cache. Data will automatically
be written to the logical drive(s).
Although the power has been turned off with the data
still in the write-back cache, the data was automatically
written to the logical drive. If the data is not recorded
repeatedly, no action is required.
To prevent data from remaining in the write-back cache,
perform a normal shutdown of the system. If the
problem persists, contact your sales representative.
UEFI 1931
Slot %1 Smart Array - Data in write-back
cache has been lost.
Perform the following measures
1. Check the integrity of the data stored in the drive.
2. To prevent data from remaining in the write-back
cache, perform a normal shutdown of the system.
3. If the data is missing, restore the previous backup
data.
UEFI 1932
Slot %1 Smart Array - Cache Status:
Disabled (Error Code: %2)
Take either of the following steps.
1. Change the drive array configuration back to what
matches the cache.
2. Clear the data in the cache by executing the storage
software.
UEFI 1933
Slot %1 Smart Array - Consecutive power
loss during I/O transactions on non-optimal
write-back volumes. This might have
resulted in data integrity issues.
Please take actions in following order.
1. Make sure the controller (card) in slot %1 to be
installed.
2. Make sure the power supply and the batteries have
no problem.
UEFI 1934
Slot %1 Smart Array - Battery is not
present. Caching is disabled.
Install the cache module battery.
UEFI 1935
Slot %1 Smart Array - Battery is charging.
Caching will be enabled once the battery
has been charged.
Action is not necessary.
UEFI 1936
Slot %1 Smart Array - Cache Self-Test
Error Occurred. %2
Contact your sales representative.
UEFI 1937
Slot %1 Smart Array - Cache Status:
Disabled (Error Code: Missing Battery
Cable)
Make sure the battery cable for the controller is properly
connected.
Make sure the cable is properly connected to the
connector.
If the problem persists, contact your sales
representative.
UEFI 1940
Slot %1 Smart Array - The following logical
drives are failed: %2.
Contact your sales representative.
UEFI 1941
Slot %1 Smart Array - The following logical
drives are missing: %2
Make sure all cables are properly connected.
Make sure all hard disk drives are connected.
Make sure the power is supplied to the back plane when
the hard disk drive is connected through the back plane.
If the problem persists, contact your sales
representative.
UEFI 1942
Slot %1 Smart Array - Configured physical
drives are missing: %2
Please take actions in following order.
1. Turn the unit’s power OFF.
2. Turn the power OFF if the hard disk drive external
enclosure is connected.
3. Make sure all cables are properly connected.
4. Make sure all hard disk drives are properly
connected.
5. Turn ON the power of the unit and the hard disk drive
external enclosure to determine whether the problem
still exists.
6. If the problem persists, contact your sales
representative.