1. IML Error Message
Express5800/R120h-1E, R120h-2E Maintenance Guide
208
Chapter 3 Appendix
Class
Error
code
Error message Action
UEFI 259
Unsupported Processor Configuration
Detected. All installed processors do not
have the same model number.
Make sure the processor is properly installed. If the
problem persists, contact your sales representative.
UEFI 264
Server Platform Services Firmware in
Recovery Mode. SPS Firmware Update
Switch 12 of the Maintenance Switch is in
the ON position.
Set the maintenance switch SW12 to OFF unless the
setting is specified in the operating procedure etc.
When operating the maintenance switch, follow the
procedure in Chapter 1 (7. Resetting and Clearing the
Server) in this manual.
If the problem persists, contact your sales
representative.
UEFI 265
System Configuration Error. The system
configuration has exceeded the
non-volatile storage capacity of the server
and certain settings may be lost.
Set the required settings again using the System Utility
after restoring factory default settings by selecting
System Configuration > BIOS/Platform
Configuration (RBSU) > System Default Options -
Restore Default Manufacturing Settings options from
the menu of the System Utility. If the problem persists,
contact your sales representative.
UEFI 270
%1 FW Communication Issue - Unable to
communicate with %2 FW. Certain
management functionality is not available.
Turn off the power of this device, pull off the power code
and after 30 minutes, reboot the device.
In case a problem is not resolved, contact your sales
representative.
UEFI 275
Unsupported Processor Detected -
Processor stepping not supported.
Contact your sales representative.
UEFI 298
IMPORTANT: The Boot Mode has been
changed to Legacy Boot Mode for this boot
only. On the next reboot, the Boot Mode
will return to UEFI Boot Mode.
Action is not necessary.
UEFI 299
The Boot Mode has been changed to UEFI
Boot Mode for this boot only. On the next
reboot, the Boot Mode will return to Legacy
Boot Mode.
Action is not necessary.
UEFI 318
Trusted Platform Module (TPM) Self-Test
Error.
Turn off the unit, disconnect the power cord, wait 30
seconds, and then restart it. If the problem persists,
contact your sales representative.
UEFI 330
Unsupported Processor Configuration
Detected - Processors are installed in the
incorrect order.
Make sure the processor is properly installed. If the
problem persists, contact your sales representative.
UEFI 347
NVDIMM Population Error - %1 NVDIMMs
are present %2. Only %3 NVDIMMs are
supported.
Confirm the installation of NVDIMM. In case a problem
is not resolved, contact your sales representative.
UEFI 347
NVDIMM Population Error - %1 NVDIMMs
are present %2. Only %3 NVDIMMs are
supported.
Make sure the NVDIMM is properly installed. If the
problem persists, contact your sales representative.
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