Error Condition
Reagent B Empty
Explanation of Error
Reagent B Empty
The “Reagent B Empty” error indicates that the reagent B bottle is empty or nearly empty.
Recommended Course of Action
Reagent B Empty
If the reagent B is nearly empty and the other reagents are close to empty too, then run reagent replacement
task in Apex Fusion or see the guide to manually replace reagents
Error Condition
Reagent C Empty
Explanation of Error
Reagent C Empty
The “Reagent C Empty” error indicates that the reagent B bottle is empty or nearly empty.
Recommended Course of Action
Reagent C Empty
If the reagent C is nearly empty and the other reagents are close to empty too, then run reagent replacement
task in Apex Fusion or see the guide to manually replace reagents
Error Condition
Stirrer
Explanation of Error
Stirrer
The “Stirrer” error indicates that the mixing stir bar inside the Trident is not working.
Recommended Course of Action
This indicates an issue that can only be diagnosed by Neptune Systems Support.