NETGEAR DM200

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Product Label

The product label on the rear panel of the modem lists the serial number and MAC address of the modem.

The modem login information is not on the product label but stated below the VDSL

port on the back panel.

Note

Figure 4. Modem product label

Hardware Overview of the Modem

10

Broadband High-Speed DSL Modem Model DM200

Table of Contents

Default Chapter1
- User Manual1
- Table of Contents3
Chapter 1 Hardware Overview of the Modem7
- Unpack Your Modem7
- Front Panel with Leds7
- Back Panel with Ports, Buttons, and a DC Connector9
- Product Label10
Chapter 2 Install and Access the Modem12
Connect to the Modem with an Ethernet Cable12
Types of Logins12
DSL Service12
Automatic Internet Setup13
Set up the Modem for DSL Service and Access the Modem13
Log in to the Modem after Setup to View or Change Settings20
Change the Language21
Let the Modem Automatically Update Its Firmware21
- Access the Modem with the NETGEAR Genie App22
Chapter 3 Manage the Internet Settings Manually25
Use the Internet Setup Wizard after Initial Setup25
Manually Set up an ADSL Internet Connection29
- Specify an ADSL Connection Without a Login30
- Specify an ADSL Connection with a Login and Pppoa or Pppoe Service34
Manually Set up a VDSL Internet Connection38
- Specify a VDSL Connection Without a Login38
- Specify a VDSL Connection with a Login and Pppoe Service42
Specify an Ipv6 Internet Connection47
- Ipv6 Internet Connections and Ipv6 Addresses47
- Set up an Ipv6 6To4 Tunnel Internet Connection47
- Set up an Ipv6 Pass through Internet Connection49
- Set up an Ipv6 Fixed Internet Connection49
- Use Auto Config for an Ipv6 Internet Connection51
Manage the MTU Size52
- MTU Concepts52
- Change the MTU Size54
Chapter 4 Manage the WAN and LAN Network Settings56
- Manage the WAN Security Settings56
- Manage NAT Filtering56
- Manage the SIP Application-Level Gateway57
- Manage IGMP Proxying57
- Manage the Modem's LAN IP Address Settings58
- Manage the Router Information Protocol Settings59
- Manage Reserved LAN IP Addresses60
- Manage the DHCP Server Address Pool62
- Disable the Built-In DHCP Server63
- Change the Modem's Device Name64
- Set up and Manage Custom Static Routes65
Chapter 5 Manage the Modem and Monitor the Traffic69
- Disable the Modem's Routing Features and Use the Modem as a DSL Modem Only69
- Reenable the Modem's Routing Features70
- Update the Firmware of the Modem71
  - Check for New Firmware and Update the Modem71
  - Manually Upload New Firmware and Update the Modem72
- Manage the Configuration File of the Modem73
  - Back up the Settings73
  - Restore the Settings74
- Change the Admin Password74
- Set up Password Recovery75
- Recover the Admin Password76
- Return the Modem to Its Factory Default Settings76
  - Use the Reset Button77
  - Erase the Settings78
- View the Status and Statistics of the Modem78
- View Devices Currently on the Network85
- Set the Time Zone85
- Manage the Activity Log86
  - View or Clear the Logs86
  - Specify Which Activities Are Logged87
- Manage the Modem Remotely87
Chapter 6 Manage Port Forwarding90
Forward Incoming Traffic for a Default Service or Application90
Add a Port Forwarding Rule with a Custom Service or Application91
Change a Port Forwarding Rule92
Remove a Port Forwarding Rule93
Application Example: Make a Local Web Server Public94
How the Modem Implements the Port Forwarding Rule94
- Troubleshooting95
Chapter 7 Troubleshooting96
- Quick Tips for Troubleshooting96
- Troubleshoot with the Leds96
  - Power LED Is off96
  - Power LED Remains Solid Amber97
- You Cannot Log in to the Modem97
- Troubleshoot the Internet Connection97
- Changes Are Not Saved101
- Troubleshoot Your Network Using the Ping Utility101
  - Test the LAN Path to Your Modem101
  - Test the Path from Your Computer to a Remote Device102
Appendix A Supplemental Information104
- Factory Settings105
- Technical Specifications106

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