7
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
modem. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product
and contact information.
The chapter contains the following sections:
• Quick Tips for Troubleshooting on page 96
• Troubleshoot With the LEDs on page 96
• You Cannot Log In to the Modem on page 97
• Troubleshoot the Internet Connection on page 97
• Changes Are Not Saved on page 101
• Troubleshoot Your Network Using the Ping Utility on page 101
95
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