9
Frequently Asked Questions
This chapter provides answers to common questions about your mobile router. (Also
see Troubleshooting on page 91.)
The chapter covers the following topics:
•
Why can’t my device connect to the mobile router? on page 86
•
Why can’t I access the Internet? on page 86
•
Why is the signal indicator always low? on page 86
•
Why is the download or upload speed slow? on page 87
•
What do I do if I forget my admin login password? on page 87
•
How do I disconnect from the mobile broadband network? on page ?
•
The LCD is not lit. How do I know if the mobile router is still powered on? on page
87
•
How do I find my computer’s IP address? on page 87
•
How do I find a device’s MAC address? on page 89
•
Where can I find more information? on page 90
85
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