NETGEAR Nighthawk Mesh WiFi 6 System User Manual

10
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your router or satellite. If you do not find the solution here, check the
NETGEAR support site at support.netgear.com for product and contact information.
This chapter includes the following sections:
• Quick Tips
• The Router and Satellite Do Not Sync
• Cannot Log In to the Router
• Cannot Access the Internet
• Troubleshoot Internet Browsing
• Troubleshoot PPPoE
• Troubleshoot WiFi Connectivity
• Troubleshoot Your Network Using the Ping Utility
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NETGEAR Nighthawk Mesh WiFi 6 System Specifications

General

WiFi Technology	WiFi 6 (802.11ax)
Antennas	Internal antennas
MU-MIMO	Yes
OFDMA	Yes
Security	WPA3
Beamforming	Yes
Backhaul	Dedicated WiFi backhaul
Parental Controls	Yes
Guest Network	Yes
App Support	Nighthawk App
Coverage	Up to 4, 500 sq. ft.
Speed	Up to 1.8Gbps
Number of Nodes	2 or 3 (depending on the specific model)
Bands	Dual-band
Ports	Gigabit Ethernet
Ethernet Ports	1 WAN and 3 LAN Gigabit Ethernet ports per node
Processor	Quad-core processor
Compatibility	Works with any internet service provider