Troubleshooting
86
Nokia FastMile Outdoor Unit User Manual
3TG-00088-AAAA-TCZZA Issue: 01P03
7.2.1 Nokia FastMile Outdoor Unit firmware upgrade to
latest build failed
This issue can be due to a radio signal issue in the LTE network for the Nokia
FastMile Outdoor Unit.
If another LTE network is available, select it for the Nokia FastMile Outdoor Unit.
When the connection to the Nokia Altiplano FastMile Controller is recovered, check
the radio signal condition. If no problem, then perform the firmware upgrade again.
If problem persists, contact operator.
7.2.2 Trace request
The Nokia FastMile Outdoor Unit has a trace and log function that can be used for
trouble shooting purposes and for help in performing root cause analysis.
If internet is available for the Nokia FastMile Outdoor Unit, contact Nokia to request
that the trace and log function be used for the Nokia FastMile Outdoor Unit.
The trace log can be uploaded to the Nokia Altiplano FastMile Controller or other
HTTP file servers.
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