191
Q: My mobile has been lost or stolen. What do I do?
A: Contact O
2
Customer Service immediately to bar your
mobile and prevent misuse. If your mobile has been stolen
you should report the incident to the local police.
Q: How do I reset my mobile to factory defaults.
A: Enter the Settings menu and scroll to ‘Factory reset’ and
when prompted enter the code.
Q: I’ve attempted to download/upload files with my PC,
using the supplied CD-ROM and USB cable, but the
handset manager program doesn’t recognise the phone is
connected. What do I do?
A: Restart your PC and try connecting the cable again.
Also, make sure you’ve activated the O
2
X4 for file transfer
by selecting Menu – Tools - Connections – USB connection
– PC Sync/Media Reader
Q: My mobile doesn’t recognise that the memory card has
been inserted. What’s wrong?
A: Make sure the card has been inserted correctly and that
it clicks into place. Refer to page 24 for further details.
Q: My memory card constantly gets filled, meaning I have
no space on the card to save new pictures and videos.
What’s wrong?
A: Check to see if you have any items on the card which
you don’t require. If so, please delete these items. If you
can’t delete anything, then you can purchase a higher
storage mini SD card. Up to 512MB cards are available.
Contact your nearest O
2
Retail store for details.
Q: What type of networks are supported?
A: Check the technical specifications on pages 176 and 192.
Q: Can I use my mobile inside a car?
A: Please refer to ’Driving Safety’ on page 202.
Q: How do I clean my mobile if it becomes soiled?
A: See ‘Mobile care’ on page 197.
190
Don’t panic
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