Oki Data CONFIDENTIAL
42615101TH Rev.8 182 /
Table 7-1-2 Service Call Error (3/7)
Service call
104:Error
Service call
105:Error
Service call
106:Error
Service call
111:Error
Service call
112:Error
Service call
121:Error
Service call
122:Error
Service call
123:Error
Service call
124:Error
Service call
126:Error
Service call
127:Error
Service call
131:Error
~
134:Error
Does error reoccur?
Does error reoccur?
Does error reoccur?
Is Duplex Unit of C5300/C5100
installed?
Is 2nd Tray of C5300/C5100
installed?
Is cable between PU board and
high-voltage power unit con-
nected properly?
Is there no improperly connec-
tions?
Is fan in low-voltage power
supply unit operating?
Is fan connector connected
properly?
Does error reoccur?
Does error reoccur?
Condensation iss likely to occur
in printers carried from the
outside. Turn on the printer
again after it is exposed to room
temperature for two hours to half
a day.
Does the error reoccur?
Is fan connector connected
properly?
Does error reoccur?
Is LED head properly set?
Does error reoccur?
Power OFF/ON
Replace PU board (PRN)
Power OFF/ON
Replace PU board (PRN)
Power OFF/ON
Replace PU board (PRN)
Install Duplex Unit of
C5400/C5200.
Install 2nd Tray of
C5400/C5200.
Connect properly.
Check improper connec-
tions for high-voltage.
Replace high-voltage
power supply.
Check connections for
connector of fan.
Replace low-voltage
power supply.
Replace fan motor.
Replace low-voltage
power supply.
Power OFF/ON
Replace the operator
panel board (PRP)
Power OFF/ON
Replace the operator
panel board (PRN)
Turn on the printer
again after it is left
alone.
Replace the operator
panel board (PRP)
Connect properly again.
Replace fan motor
Replace PU board (PRN)
Set properly for LED
head unit.
Turn power ON again.
Replace LED head unit
Engine EEPROM
setting check is
OK when power
ON. Then detect
read/ write error.
An error detected
by checking, at
printer's power-
om, EEPROM
installation.
Abnormal engine
control logic.
Detected illegal
Duplex Unit.
Detected illegal
2nd Tray.
High-voltage
power supply I/F
error.
Low-voltage
power supply fan
error.
Low-voltage
power supply
temperature error.
Abnormal envi-
ronment humidty /
Not connected
humidity sensor.
Abnormal envi-
ronment
temperature.
Condensation in
the printer was
detected.
Error detected at
the fuser unit
cooling fan.
LED head fault
detected. (131 =
Y, 132 = M, 133 =
C, 134 = K)
Ye s
Ye s
Ye s
Ye s
Ye s
No
Ye s
No
No
Ye s
No
Ye s
Ye s
Ye s
Ye s
No
Ye s
No
No
Ye s
Ye s
Error DescriptionMessage Cause Solution
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