TROUBLESHOOTING FOR NETWORK CONNECTIONS
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IPP print in a Windows operating system environment
Novell print in a NetWare environment
5 Is the Raw TCP or LPR port configured with the correct
IP address?
Next Step
Refer to the Basic Guide to configure the proper port.
6 Can you print to the equipment?
End
See the following section to fix the problem:
P.24 "Cannot print with the equipment (network
connection problems)"
No. Check... Yes No Corrective Action
1 Are the IP address properties correctly set? Next Step
Set up the IP address correctly.
2 Is the HTTP server on the equipment enabled? Next Step
Enable the HTTP server in the HTTP Network Service.
3 Is the IPP print correctly set? Next Step
Set up the IPP print service correctly.
4 Were the proper printer drivers installed?
Next Step
Refer to the Basic Guide to install the proper printer
drivers.
5 Is the IPP port configured with the correct URL? Next Step
Refer to the Basic Guide to configure the proper port.
6 Can you print to the equipment?
End
See the following section to fix the problem:
P.24 "Cannot print with the equipment (network
connection problems)"
No. Check... Yes No Corrective Action
1 Are the IPX/SPX protocols enabled? Is the correct frame
type selected?
Next Step
Set up the IPX/SPX correctly.
2 If applicable, did you successfully set up queue-based
print?
Next Step
Set up the NetWare server properly.
3 Did you configure the equipment for a NetWare
connection?
Next Step
Set up the NetWare network settings correctly.
4 Did you configure the equipment for NetWare print
service?
Next Step
Set up the NetWare print service correctly.
5 Were the proper printer drivers installed?
Next Step
Refer to the Basic Guide to install the proper printer
drivers.
6 Is the IPP port configured with the correct URL? Next Step
Refer to the Basic Guide to configure the proper port.
7 Can you see the equipment in Windows Network
Neighborhood?
Next Step
Check that the SMB protocol is enabled in the client
computers.
8 Can you print to the equipment?
End
See the following section to fix the problem.
P.24 "Cannot print with the equipment (network
connection problems)"
No Check... Yes No Corrective Action
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