55Service Guide: Fiery® ES IC-420
Troubleshooting
Other printing problems
The following table lists other printing problems and what to do about them.
Table 3: Other printing problems
Problem Action
An image is printed on the
reverse side of the paper.
• Reload the paper in the paper tray upside down.
Multiple pages are fed through
the printer at once.
• Remove all the pages from the paper tray and fan them gently before reloading.
Paper misfeeds occur
frequently.
• Check the paper size settings. Use the recommended paper. Avoid using curled, folded,
wrinkled, perforated, or glossy paper.
It takes too long to complete the
print job.
• The data is so large or complex that it takes additional time to process. If the Data indicator is
blinking, data is being processed. Wait until it is finished.
To Next Page
Loading...