40
5
EN
Troubleshooting
Troubleshooting
Symptom Probable cause Action
Unable to set index
marks.
The maximum number of index marks has been
reached.
Erase unnecessary index marks (☞ P. 26).
The file is locked.
Unlock the file from the file menu (☞ P. 29).
The memory card is locked. Unlock the memory card.
Cannot find the
recorded file.
Wrong recording media or folder.
Switch to the correct recording media or folder
(☞ P. 25, P.16, P.31).
Cannot connect to
a PC.
Sometimes a connection cannot be made with
some PCs running Windows XP, Vista, 7, 8 or 8.1.
You need to change the PC’s USB settings.
See DSS Player software online help for details
(☞P.35).
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