10-5SectionTroubleshooting Procedures
182
2. Is notification given for user mail?
True ' Step 9.
3. Is the user mail send status “7”?
True ' Correct mistakes in the Setup
Correct the SMTP server address (it is set to 0.0.0.0).
Correct the user mail send information settings (the user data, error
log information, or status data is not set in the send information).
4. Is the user mail send status “0”?
True ' Turn ON the Send Mail Switch from the user program. (The Send
Mail Switch has not been turned ON since power was turned ON or
since the Unit was restarted.)
5. Is the user mail send status “6”?
True ' Check the communications path.
Correct the SMTP server address.
Correct the IP router table.
Something is blocking communications or equipment on the com-
munications path is not set correctly.
6. Is the destination mail address incorrectly set?
True ' Correct the destination mail address in the Setup. (Error mail will be
held at the SMTP server if the destination mail address is incorrect.
Be sure the send destination mail address is set correctly.)
7. Is required information missing from the mail data?
True ' Correct the mail send information settings in the Setup (the user
data, error log information, or status data is not set in the send infor-
mation).
8. Was it impossible to obtain the required information from the mail data?
True ' Correct the following errors.
Correct the user-generated mail address.
Check the user application to be sure that there is not too much traf-
fic at the Ethernet Unit.
9. Is notification given for recurring mail?
True ' Step 16.
10. Is the send status for recurring mail “7”?
True ' Correct mistakes in the Setup
Correct the SMTP server address (it is set to 0.0.0.0).
Correct the recurring mail send information settings (the user data,
error log information, or status data is not set in the send informa-
tion).
11. Is the send status for recurring mail “0”?
True ' If sending recurring mail is not set in the Setup, make the proper set-
tings.
If sending recurring mail is set in the Setup, go to Step 24.
12. Is the send status for recurring mail “6”?
True ' Check the communications path.
Correct the SMTP server address.
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