Omron HEM-7380T1-EBK - Error Messages and Troubleshooting

EN4
R
3. Error Messages and Troubleshooting
If any of the below problems occur during measurement, check to make sure that no other electrical device is within 30cm. If the problem persists, please refer to
the table below.
Display/Problem Possible Cause Solution
appears or the arm
cuff does not inflate.
The [START/STOP] button was pressed
while the arm cuff is not applied.
Press the [START/STOP] button again to turn the monitor
off.
Air plug is not completely plugged
into the monitor.
Insert the air plug securely.
The arm cuff is not applied correctly. Apply the arm cuff correctly, then take another
measurement. Refer to section8 of instruc tion manual 2.
Air is leaking from the arm cuff. Replace the arm cuff with a new one. Refer to section15 of
instruction manual 2.
appears or a
measurement
cannot be
completed after the
arm cuff inflates.
Moving or talking during a measurement
causes the arm cuff to not inflate
sufficiently.
Remain still and do not talk during a measurement. If “E2”
appears repeatedly, inflate the arm cuff manually until the
systolic pressure is 30 to 40mmHg above your previous
readings. Refer to section10 of instruction manual 2.
The systolic pressure is above 210mmHg
and a measurement cannot be taken.
appears
The arm cuff is inflated exceeding the
maximum allowable pressure.
Do not touch the arm cuff and/or bend the air tube while
taking a measurement. If inflating the arm cuff manually,
refer to section10 of instruction manual 2.
appears
Moving or talking during a measurement
results in vibrations that disrupt the
measurement.
Remain still and do not talk during a measurement.
appears
The pulse rate is not detected correctly. Apply the arm cuff correctly, then take another
measurement. Refer to section8 of instruc tion manual 2.
Remain still and sit correctly during a measurement.
appears
The monitor has malfunctioned. Press the [START/STOP] button again. If “Er” still appears,
contact your OMRON retail outlet or distributor.
appears
The monitor cannot connect to a smart
device or transmit data correctly.
Follow the instructions shown in the “OMRONconnect” app.
If the “Err” still appears after checking the app, contact your
OMRON retail outlet or distributor.