Optomed Smartscope PRO - Troubleshooting Common Error Messages

Page 34 of 51
11. Error messages
Optomed Smartscope M5 will display error messages for the limitations of the usage. Error message is
always displayed with explanatory message providing information about possible actions.
List of error messages:
Error message:
What to do:
Autofocus calibration needed
Please hold camera horizontal and press OK to calibrate.
Battery failure
Remove battery completely from camera. Re-install or replace.
Charging failure
Please remove and reconnect device to cradle.
Image counter full
Copy images to safe location and then choose Erase image memory from device
menu.
Image storage not found
Please contact service for more information.
Light source temperature too
high
Restart camera.
Memory erasing failed
Please contact service for more information.
Memory full
Memory is full, store images and erase memory card.
Optic type not detected
Please re-attach optics.
Optic communication failed
Please re-attach optics.
Optic control failed
Please detach optics and restart camera.
Patient list upload failed
Please verify list against instructions.
System flash memory not
available
Please contact service for more information.
Low battery. Please Charge.
Powering down.
Charge battery or change it to a new one.
Failed to access image
memory
Erasing image memory might help
Previous startup did not
finish successfully
Erasing image memory might help.
Failed to change wireless
password #
New password is invalid or the change otherwise failed. Retry to change the
password. Contact maintenance if same error happens again. The number after
the text is an error code that can be needed by customer service.