Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
◦
DateTimeDigitized: Date and time when the image was stored in Oracle Field Service.
◦
OffsetTimeOrigin: Time zone of the original date and time.
◦
OffsetTimeDigitized: Time zone of the digitized date and time.
• GPS Coordinates Metadata
Enable the following functions on your mobile devices to save the GPS coordinates in metadata:
◦
Enable the Geolocation setting in General settings.
◦
Enable the Location setting in Camera settings.
You can obtain the location from these metadata tags:
◦
GPSLatitudeRef: Indicates whether the latitude is North or South. The ASCII value 'N' indicates north
latitude, and 'S' is south latitude.
◦
GPSLatitude: Indicates the latitude. The latitude is expressed as three rational values as dd/1, mm/1, ss/1.
When degrees and minutes are used, for example, fractions of minutes are expressed up to two decimal
places, then the format is dd/1, mmmm/100, 0/1.
◦
GPSLongitudeRef: Indicates whether the longitude is east or west. ASCII 'E' indicates east longitude and
'W' is west longitude.
◦
GPSLongitude: Indicates the longitude. The longitude is expressed as three rational values as ddd/1,
mm/1, ss/1. When degrees and minutes are used, for example, fractions of minutes are expressed up to
two decimal places, the format is ddd/1, mmmm/100, 0/1.
1. Log in to Core Application.
2. Take a photo in Core Application.
3. Save the image.
4. Verify the image's properties.
Note: Location and time stamp are an integral part of images. You should download images to your external
applications through a Core API or Daily Extract and retrieve the information from the metadata. Currently, Oracle
Field Service doesn't show this information either in UI nor provides it separately through public APIs.
View, Download, and Clear Images
You can download the images taken by technicians or view the images in their full-size dimensions. Field workers can
view the photos and download them on their mobile devices, if needed. The Download and Clear options are available
automatically when you add an image element to a Visual Form Editor. The Download and Clear options are also
available for the File attachment and Signature elements.
1. Log in to Core Application or the installed application.
2. Open the Activity details, Inventory details, or the Form history page.
3. To view the image in full-size, click it.
The image is displayed in its real size, overlapping the page. Here, real size means:
◦
For custom properties: The dimensions specified in the property configuration.
◦
For form elements: The default dimensions.
219