Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
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Compression applied by the application.
4. To download the image, click the download icon below the image.
The image is downloaded to your device.
5. To remove the image from the activity or the Form, click the clear icon.
The image is deleted from the application. The clear icon is available for the fields that have Read-Write or
Mandatory visibility.
Manage Activities from a Map
You can manage a large number of activities from the map quickly and efficiently.
You can view and assign non-scheduled activities depending on the geographical information, resource’s work skills,
and urgency of the activity. You can use the map to:
• View assigned activities on the map and in the form of a list
• View the resource's start and end location
• Identify intervals of available time in the route list
• View nearby non-scheduled activities and their priorities (Urgent, Normal and Other)
• Review additional details of the route and nearby activities
• Estimate a summary duration of the selected group of nearby activities
• Assign and schedule multiple nearby activities to the route in a single step
• Estimate distance using the map scale
• Review and order the new route, including seeing any constraint violations
The number of locations displayed on the Map varies depending on the device screen size; this could range from a few
dozen to hundreds.
The location of the non-scheduled activities is displayed based on the priority using these grades:
Type Definition Order by Marker Size/Color
Urgent Activities Activities that have one of the values
of priority property specified in the
business rules on “Urgent” Activity
Priority Configuration.
• specified in the business rules
on “Urgent” Activity Priority
configuration.
• aid — activity creation time
Big/Red
Normal activities under risk Activities that have one of the values
of priority property specified in the
business rules on “Normal” Activity
Priority Configuration.
• order specified in the
business rules on
urgent "Normal" Priority
configuration.
• SLA end — the SLA ends
before the end of the given
day
• activity creation time (aid)
Big/Pink
Normal activities Activities that have one of the values
of priority property specified in the
• order specified in the
business rules on
Big /Yellow
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