Ouster OS1 - common-issues; common-issues-alerts-and-errors

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"cursor": 3,

"id": "0x01000000",

"msg_verbose": ""

}

]

}

19 CommonIssues

20 AlertsandErrors

ThesensorwillprovidealistofactivealertsanderrorsviatheTCPcommandget_alerts. Thesealerts

alsoviewableon thesensorhomepage undertheDiagnostics tab.

All possible alerts and errors that the sensor can provide are listed below. Where appropriate, the

messagefromthe sensoraimstohelp theuserdiagnose andfixthe issuethemselves.

Note: The alerts and errors in the table below assume latest firmware v1.14.0 or v2.0.0. Previous

firmwareversionsdonot havethesame setofalertsof errors.

Table20.1: AlertsandErrorsin v1.14.0/ v2.0.0

ID Category Level Alert Message

0x00000000 UNKNOWN ERROR An unknown error has occurred; please

contact Ouster at https://ouster.com/

tech-support.

0x01000000 OVERTEMP ERROR Unitinternaltemperaturetoohigh;pleasesee