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Troubleshooting
Troubleshooting
Hardware Diagnostics
If the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility
to determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact your technical support office.
Hardware that can be checked using the PC-Diagnostic Utility
Hardware Menu
CPU CPU/System
Memory RAM xxxx MB
Hard Disk HDD xxx GB
Internal CD/DVD Drive DVD-ROM
Video Controller Video
Sound Sound
LAN LAN
Wireless LAN Wireless LAN
USB 2.0 port USB
PC Card Controller PC Card
SD Card Controller SD
Keyboard Keyboard
Touch Pad Touch Pad
When the video diagnostic check is running, the display may flicker heavily or be distorted. When the audio
•
diagnostic check is running, sounds such as a loud beep may be generated from the speaker. These are not
malfunctions.
Software cannot be checked using this utility.
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The USB 3.0 port cannot be checked using this utility.
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