Why the IP-PT cannot connect to the PBX on my Panasonic Telephone?
If your IP-PT cannot connect to the PBX on your Panasonic Telephone, check that you have entered the correct IP address, subnet mask address, PBX IP address, or default gateway address. Also, verify the Ethernet cable connections. If you are using a DHCP server, ensure it is active; try restarting it or disabling DHCP and re-entering settings as appropriate.
How to fix 'cannot register the IP-PT' on my Panasonic Telephone?
If you cannot register the IP-PT on your Panasonic Telephone, and you are not using a DHCP server, set the IP address, subnet mask address, and enter the PBX IP address. If necessary, also enter the IP address of the default gateway. If you are using a DHCP server, enter the PBX IP address.
How to fix KX-HGT100 not working properly on Panasonic Telephone?
If the KX-HGT100 on your Panasonic Telephone does not work properly, or some features cannot be performed, upgrade the firmware of the KX-HGT100 and the MPR software file version of the PBX to their latest versions.
How to fix the PT not ringing on my Panasonic Telephone?
If the PT on your Panasonic Telephone does not ring, turn on the ringer volume.
Why is a reorder tone audible or "Restricted" displayed on my Panasonic KX-NCP500 PBX?
A reorder tone or a "Restricted" message on your Panasonic PBX phone can appear for several reasons. The telephone might be locked, requiring you to unlock it. Toll restriction could be activated, in which case you should consult your manager or dealer. Finally, an account code might be required for the call.
What to do if some features do not work on Panasonic KX-NCP500?
If some features are not working on your Panasonic PBX, system management might be restricting those features, so consult your manager. Also, the feature numbers may have changed, so confirm the revised number and try again.
How to fix Panasonic KX-NCP500 PBX telephone if it does not work properly?
If your Panasonic PBX telephone is not working properly, first confirm with your manager that your settings are correct. If the problem persists after that, consult your dealer.
What to do if my Panasonic PBX telephone does not respond when buttons are pressed?
If your Panasonic PBX telephone does not respond when buttons are pressed, it could be locked, so unlock your telephone. Alternatively, your telephone may be connected to an eXtra Device Port, which requires system programming, so consult your dealer.
What to do if parallel single line telephones do not ring on Panasonic KX-NCP500 PBX?
If the parallel single line telephones do not ring on your Panasonic PBX, the "No ring" option may be selected. Change the setting to ring.
Why the parallelled single line telephones do not ring on Panasonic KX-NCP500?
General| VoIP Support | Yes |
|---|---|
| Operating System | Proprietary |
| Type | Hybrid IP-PBX |
| VoIP Codecs | G.711, G.729A |
| Protocols | SIP, H.323 |
| Operating Temperature | 0°C to 40°C |
| Analog Extensions | Yes |
| IP Extensions | Yes |
| Power Supply | AC 100-240 V, 50/60 Hz |
| SIP Trunks | Yes |
| Wireless (DECT) Extensions | Yes, with optional module |
| Weight | 4.0 kg |
| Humidity | 20% to 80% (non-condensing) |
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