Problem Cause/solution
The 2nd caller’s
information is not displayed
during an outside call.
(Visual Call Waiting feature
does not function.)
R In order to use Call Display, Call Waiting, or Visual
Call Waiting, you must first contact your service
provider/telephone company and subscribe to the
desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Call Display and Visual Call
Waiting services.
Answering system
Problem Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on
(page 35).
R The message memory is full. Erase unnecessary
messages (page 36).
R The recording time is set to “Greeting only”.
Change the setting (page 39).
R If you subscribe to a Voice Mail service, messages
are recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 39).
I cannot operate the
answering system.
R Someone is using the unit. Wait for the other user
to finish.
R A caller is leaving a message. Wait for the caller to
finish.
R The handset is too far from the base unit. Move
closer.
I cannot operate the
answering system remotely.
R The remote access code is not set. Set the remote
access code (page 38).
R You are entering the wrong remote access code. If
you have forgotten your remote access code,
enter the remote access code setting to check
your current code (page 38).
R Press each key firmly.
R The answering system is turned off. Turn it on
(page 39).
51
Useful Information
To Next Page