27 Troubleshooting
27 Troubleshooting
27.1 List of common problems
If any operation error occurs, check the following items before contacting our sales offices or
representatives.
Start-up
Power supply is not turned on or system does not start (page 295)
Laser pumping
Laser pumping does not start (page 296)
Laser pumping does not start in remote mode (page 297)
Connection with Laser Marker NAVI smart
Laser marking system not available in the “Connection” dialog (page 297)
Online connection is disconnected (page 298)
Ethernet connection cannot be established (page 298)
Bluetooth connection cannot be established (LP-GS) (page 299)
Lasing process
MARKING LED is ON, but no marking is performed (page 300)
MARKING LED is OFF and no marking is performed. (page 301)
Unintended laser radiation occurs (page 301)
Marking position is not correct (page 302)
Marking quality
Marking result is totally or partially faded (page 302)
Edge of the marking field is faded or chipped (page 304)
Marked characters are partially chipped (page 304)
Marking result is uneven, characters are deformed (page 304)
Marking line runs over the intended start or end points (page 305)
Small characters are not readable (page 306)
Marking result is dotted (page 306)
On-the-fly marking (LP-RC, LP-RF, LP-RV)
Marking is sometimes skipped (E750) (page 306)
294 ME-NAVIS2-OP-1
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