Sound
Before requesting service or assistance, please follow these simple guides to
solve the problem. Also makes a diagnosis of sound problem in TV Self Test.
Support > Help menu > Using Help menu
If the problem still persists, please contact your local Panasonic dealer for
assistance.
No sound is produced
●
Is “Sound mute” active? Press MUTE to switch sound mute on or off.
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Is the volume set to the minimum?
●
Check connections and setting of external equipment.
Watching > External equipment
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Ensure that Speaker Selection is set to TV.
Watching > For best audio > Volume settings
Functions > VIERA Link “HDAVI Control™” > Speaker Selection
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Ensure that TV Speaker Setting is set to TV Speaker.
Watching > For best audio > Volume settings
●
Check the supplied external speaker is connected to the exclusive speaker
terminal of the TV properly. (EZ1002B series)
Sound level is low or sound is distorted
●
Sound signal reception may be poor.
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Set NICAM in the Sound Menu to Off. (Analogue)
Watching > For best audio > Advanced settings
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