168
Problem Solving
Troubleshooting
If You Have Any of These Problems
Mode Symptom Possible Cause / Action Page
During Transmission Document doesn't
feed/multiple feed
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting. If your document has the
characteristics listed, use the Platen instead.
For more details see Operating Instructions (For Copy &
Network Scan Functions)
3. Check that the document is loaded properly.
---
10
Does not stamp Check Fax Parameter No. 4 and No. 28 settings. 140
141
Stamp too light Replace stamp or refill ink. 176
Transmission Copy
Quality
Vertical lines on the
transmitted document
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a problem.
If copy is NG, clean the Document Scanning Area.
---
Transmitted document
is blank
During Reception Add Paper Replenish the recording paper. ---
Recording paper
misfed
Remove the misfed paper.
(See Operating Instructions (For Copy & Network Scan
Functions))
---
Recording paper
doesn't advance into
machine
Make sure that there is paper in the Paper Cassette. Follow the
instructions for loading paper.
---
Recording paper
doesn't eject after
printing
Check to see if the recording paper is jammed inside of the
machine.
---
Document auto
reduction doesn't work
Check Print Reduction settings. 26
Add Toner Replace the Toner Cartridge. ---
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