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Panasonic WX-CH457P - User Manual

Panasonic WX-CH457P
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Operating Instructions
All-in-One Headset
Model No. WX-CH457P
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
No model number suffix is shown in this Operating Instructions.
PUQX1020YA
WX-CH457P_PUQX1020ZAV1.indb 1 2021/07/02 14:31:21

Table of Contents

Questions and Answers:

Panasonic WX-CH457P Specifications

General IconGeneral
BrandPanasonic
ModelWX-CH457P
CategoryHeadsets
LanguageEnglish

Summary

Operating Instructions

Safety Precautions

FCC and Industry Canada Interference Statement

Details compliance with FCC Rules Part 15 and Industry Canada regulations for radio frequency energy.

Graphic Symbols and Cautions

Explains cautionary symbols and provides FCC/IC identification numbers and model/serial number recording.

Important Safety Instructions

Lists essential instructions for safe operation, handling, and maintenance of the headset.

Before Use

Preface

Introduces the All-in-One Headset WX-CH457P and its intended use with Panasonic Wireless Communication System.

Key Features

Highlights compatibility with Center Modules, DECT standard, Manager mode, and Auto-Talk-Lock function.

System Diagram

Illustrates how the All-in-One Headset connects wirelessly to the Center Module for communication.

Limitation of Liability

Disclaims warranties and limits Panasonic's liability regarding product use, damage, or malfunction.

Disclaimer of Warranty

States warranty conditions and limitations, excluding consequential damages and misuse.

Abbreviations Used

Lists abbreviations used in the manual, such as for headset, center module, and battery.

Copyright Information

Prohibits distribution, copying, and reverse engineering of the product's software.

Precautions

Major Operating Controls and Functions

Head Pad Adjustment

Describes how to adjust the headset size using the sliding head pad.

Battery Lock Mechanism

Explains how to use the lock to remove and insert the battery.

Color Tip Replacement

Details how to replace the color tip for product differentiation.

Ear Pad Placement

Instructs the user to place the ear pad on their ear.

USB Connector Cover Function

Covers the maintenance USB connector; it is not for battery charging.

Microphone Boom Adjustment

Describes rotating the boom for mouth positioning and turning the unit on/off.

Microphone Function

Captures sound for communication.

Lane Indicator Lights

Indicates lane A (orange) or lane B (green) operation and communication status.

Power Indicator Status

Shows power status (green: operating, green blinking: manager mode, red: low battery, red blinking: error).

Setting Indicator Lights

Lights up during setting mode to indicate the current setting state.

Volume Control

Adjusts sound level using the [VOL] button; has 5 levels and resets on power cycle.

Talk Button Operation

Controls customer communication; operates in Talk-Lock or Press-To-Talk modes.

Page Button Operation

Controls store personnel communication; operates in Page-Lock or Press-To-Page modes.

Shift Button Functions

Used for switching lanes, alert notification, manager mode, Auto-Talk-Lock, and setting mode.

Battery Loading and Replacement

Loading the Battery

Instructions for inserting the battery correctly, noting its facing and ensuring it clicks.

Replacing the Battery

Details how to release the battery lock to remove and replace the battery.

Color Tip Replacement Procedure

Operating Procedures

Turning On the Power

Insert battery and rotate microphone boom to power on; confirms with voice messages.

Wearing the Headset

Guides on correctly wearing the headset, adjusting length, and positioning the microphone.

Volume Adjustment

Adjusts sound level using the [VOL] button; has 5 levels and resets on power cycle.

Communicating with Customers (TALK)

Details how to talk with customers using Talk-Lock or Press-To-Talk modes.

Communicating with Store Personnel (PAGE)

Explains how to communicate with store staff using Page-Lock or Press-To-Page modes.

Alert Notification

Allows sending security alerts to the Center Module via [VOL] + [S] buttons.

External Device Control

Enables controlling Center Module external devices using [VOL] + [S] buttons with WX-C3010.

Dual Lane Operation

Describes switching between Lane A (orange) and Lane B (green) using double-clicks of the [S] button.

Communication Limitations

Limits up to 4 headsets per lane; rejects connections for 5th unit and beyond.

Out of Communication Range

Notifies user with voice message and beep when out of range; reconnects upon return.

Low Battery Warning

Indicates low battery with beeps and red power light; requires immediate replacement.

Turning Off the Power

Instructs to align the microphone boom with the head band to turn off the unit.

Charging the Battery

Details using the charging attachment and battery charger; takes approximately 3 hours.

Setting the Unit

ID Registration Process

Guides on registering the headset ID in the Center Module for wireless communication.

Manager Mode Configuration

Enables a headset to interrupt communications by monopolizing a channel.

Canceling Manager Mode

Procedure to cancel the manager mode for Lane A or Lane B.

Auto-Talk-Lock Setup

Configures the headset to automatically select 'TALK' when the vehicle detector is active.

Center Module Search

Searches for and connects to registered Center Modules for multi-module support.

Deleting Registered IDs

Procedure to delete headset IDs from the Center Module (WX-C3010 only).

Setting Mode Overview

Describes how to enter setting mode and lists configurable items like Talk button, Page button, and Voice prompt.

Starting Setting Mode

Guides on entering setting mode by rotating the microphone boom while holding specific buttons.

Talk Button Setting Options

Configures the Talk button to operate in Talk-Lock or Press-To-Talk (PTT) mode.

Page Button Setting Options

Configures the Page button to operate in Page-Lock or Press-To-Page (PTP) mode.

Voice Prompt Language Settings

Allows selection of voice prompt language: English, French, Spanish, or no prompt.

Unused Settings

Indicates unused setting slots.

Talk;Page Auto Off Setting

Automatically turns off communication if the product is not moved for 10 minutes.

Initialization Procedure

Resets the product to its shipment state, deleting registered ID information.

Center Module Model Selection

Selects the Center Module to connect to (WX-C3010 or WX-CC411/A, WX-CC412/A).

Headset Microphone Gain Adjustment

Adjusts microphone volume by +6dB or sets it to the shipment volume.

Talkback Functionality

Outputs microphone voice to the headset earphone during communication.

Maintenance

Cleaning Stubborn Dirt

Instructions for cleaning the headset surfaces using a diluted dishwashing liquid and a soft cloth.

Ear Pad and Head Pad Maintenance

Guides on washing ear pads and head pads and recommends regular replacement.

Microphone Filter Replacement

Recommends replacing the microphone filter regularly due to deterioration.

Troubleshooting Guide

Troubleshooting: Power Indicator Blinks Red

Indicates ID not registered; requires registering the ID in the Center Module.

Troubleshooting: Power Indicator Lights Red

Indicates low battery; requires replacing the battery with a charged one.

Troubleshooting: Cannot Turn On Product

Check battery insertion, charge, or microphone boom position.

Troubleshooting: Communication Failure

Check Center Module power, ID registration, or if extended functions were activated.

Troubleshooting: Customer Communication Issues

Check vehicle detector functionality and Center Module connection.

Troubleshooting: Radio Wave Obstructions

Check for metallic objects that may obstruct radio waves.

Specifications

Frequency Characteristics

Specifies the operating frequency range from 1921.536 MHz to 1928.448 MHz.

Power Supply Details

Uses a DC 3.7 V rechargeable Li-ion battery.

Product Mass

Approximate mass is 120 g (0.26 lbs) including the battery.

Operating Temperature Range

Operates between 0 °C and +40 °C (32 °F to 104 °F).

Microphone Specifications

Maximum input level is 110 dBSPL.

Earphone Specifications

Nominal output level is 96 dBSPL; maximum output less than 115 dBSPL.

Accessories Included

Standard Accessories List

Includes Operating Instructions, color tips, and a charging attachment.

Optional Accessories

Lists optional battery (WX-SB100) and battery charger (WX-Z3040A).

Table of Beep Tones

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