TDP43ME
TDP43ME: PA26305A01_08 Page 28 of 75 11-2022
Printing started, but nothing was printed
on the label
♦ Check if label is placed upside down or if label is not suitable for the
application
♦ Select the correct printer driver
♦ Select the correct label and print type
When printing, label is jammed or
tangled up
♦ Clean the label jam, and if label is stuck on Thermal Print Head,
please remove it by using soft cloth with alcohol.
When printing, only part of the contents
were printed
♦ Check if label or ribbon is stuck on the Thermal Print Head
♦ Check if application software has errors
♦ Check if start position setting has errors
♦ Check if ribbon has wrinkles
♦ Check if ribbon supply shaft is creating friction with the platen roller. If
the platen roller needs to be replaced, please contact your reseller for
more information
♦ Check if power supply is correct
When printing, part of the label wasn’t
printed completely
♦ Check if Thermal Print Head is stained or dusted
♦ Use internal command “~T” to check Thermal Print Head can print
completely
♦ Check the media quality
Printout not in desired position
♦ Check if sensor is covered by paper or dust
♦ Check if liner is suitable for use, please contact reseller for more
information
♦ Select correct label
♦ Check label setting in label software
♦ Check if label roll edge is aligned with Label Width Guide
When printing, page skipping occurs
♦ Check if error occurs on label height setting
♦ Check if sensor is covered by dust
♦ Check print darkness setting
♦ Check if Thermal Print Head is covered with glue or stains
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Note
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Your distributor is knowledgeable about printers, printing software, and your unique system.
Please contact your local distributor, or phone number listed on Tech Support Label.