Pantum BM5100ADW Series - Page 186

171
Skewed pages
• The printer paper isn't put
properly.
• The feed channel of the printer is dirty.
• Make sure the print paper is
placed correctly.
• Clean the paper path inside the
printer.
Wrinkled paper
• The printer paper isn't put
properly.
• The print media does not meet the
usage specification.
• The feed channel of the printer is dirty.
• The fuser component is damaged.
• Make sure the print paper is
placed correctly.
• Please use print media within the
specification range.
• Clean the paper path inside the
printer.
• Please contact customer services
center to replace to a new fuser
assembly.
The back of the
printout is dirty
• Dirty toner cartridge
• The transfer roller inside the printer is
dirty.
• The transfer voltage inside the printer
is abnormal.
• Clean or replace toner cartridge
• Clean the internal transfer part of
the printer.
Whole page dark
• Toner cartridge is improperly installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of machine
or the toner cartridge is not charged.
• If all-black image appear when copying
and scanning, maybe it is scanning
exposure, and the cover on the
manuscript is not properly closed.
• The scanner is damaged.
• Install ink cartridge correctly.
• It is suggested to replace the
original toner cartridge.
• Please close the cover on the
manuscript, and then carry out
copying and scanning.