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8. Firmware Handling
The display on the back of the iXG camera back can displays
technical information about the hardware and embedded
firmware of both the camera body and back. This is
especially useful if support is needed or if you want to check
if Phase One is oering a newer firmware update.
Please make a note of the firmware menu contents before
contacting your dealer or Phase One Support.
Checking the Camera
Firmware Version
To determine if you have the latest camera firmware installed:
1. Go to Menu > About System.
2. Check to see if the firmware version installed on the camera
is the same as the latest version available in the Downloads
section of industrial.phaseone.com website.
About the Phase One
Firmware Updater Application
The Phase One Firmware Updater application is used to
update your Phase One iXG camera with new firmware. The
Firmware Updater for Mac or Windows is available at the
Downloads section of the industrial.phaseone.com website.
The Firmware Updater does not in itself contain any firmware— it
detects the camera attached, checks online for the latest firmware
and retrieves and installs the firmware packages for
your device.
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