Phonak ComPilot II User Guide

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I have interruptions while my audio streaming is active.
J The neckloop antenna is
broken.
J ComPilot II is too far away
from the hearing aids while
streaming.
J Hearing aids are not worn
correctly.
J Bluetooth signal is out of
range.
J Bluetooth transmitter is
aected by an obstacle
(e.g. cellular phone).
I cannot hear the demo sound.
J Hearing aids are not worn
correctly.
J ComPilot II is not worn
correctly or switched o.
J The neckloop is broken.
Causes
J Replace the neckloop.
J Wear the ComPilot II with the
neckloop around your neck or
check if neckloop cable is
plugged in the ComPilot II
correctly.
J Make sure your hearing aids
are inserted correctly.
J Wear ComPilot II in upright
position.
J Keep the Bluetooth device.
within the operating range.
J Make sure your hearing aids
are inserted correctly.
J Wear the ComPilot II with the
neckloop around your neck or
check if neckloop cable is
plugged into the ComPilot II
correctly.
J Make sure the ComPilot II is
charged and switched on.
J Replace the neckloop.
What to do

Phonak ComPilot II Specifications

General

Bluetooth	Yes
Power source	Rechargeable battery
Water Resistance	No
Compatibility	Phonak hearing aids with a wireless connection
Streaming	Yes, audio streaming from Bluetooth devices and FM receivers
Remote Control	Yes, via app or device buttons
Microphone	Built-in microphone for phone calls
FM compatibility	Yes, with optional FM receiver
Audio input	3.5mm audio jack
Neckloop	Integrated
Operating Range	Up to 10 meters
Bluetooth Version	Bluetooth 2.1 + EDR
Charging Time	3 hours