ENGLISH
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Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your Pit
Boss® smoker is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
WARNING: Always disconnect the electrical cord prior to opening the smoker for any inspection, cleaning,
maintenance, or service work. Ensure the smoker is completely cooled to avoid injury.
PROBLEM CAUSE SOLUTION
No Power Lights On
The Controller
Not Connected To Power
Source
Ensure unit is plugged into a working power source. Reset breaker. See
Electric Wire Diagram
for
access to electric components. Ensure all wire connections are firmly connected and dry. Unplug and
re-plug the AC adapter cords.
Loose connection at the
AC/DC adapter
Check to see if there is a green LED light glowing on the adapter. If not, disconnect the input and the
output connections of the adapter and reconnect.
Pellets in the Burn
Pot Will Not Light
Auger Not Primed
Before the unit is used for the first time or anytime the hopper is completely emptied out, the auger
must be primed to allow pellets to fill the auger tube. If not primed, the igniter will timeout before
the pellets reach the Burn Pot. Follow
Auger Priming Procedure
.
Readout of actual
temperature will not
adjust
Grill Probe dirty Check status of Grill Probe. Follow
Care and Maintenance
instructions if dirty.
Grill Probe is broken Grill Probe need to be replaced. Contact Customer Care for a replacement.
Smoker Will Not
Achieve Or Maintain
Stable Temperature
Insufficient Air Flow
Through Burn Pot
Check Burn Pot for ash build-up or obstructions. Follow
Care and Maintenance
instructions for
ash build-up. Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and
Maintenance
instructions if dirty. Check auger motor to confirm operation, and ensure there is no
blockage in the auger tube. Once all the above steps have been done, start the smoker and wait for 10
minutes. Check that the flame produced is bright and vibrant.
Ash Box not installed
properly
Check inside the smoker to verify placement of the removable Ash Box from under the smoker barrel
has a good seal. Follow
Care and Maintenance
instructions for ash build-up, proper fastening of the
buckle latch, and correct installation. Contact Customer Care for a replacement part if damaged.
Lack Of Fuel, Poor Fuel
Quality, Obstruction In
Feed System
Check hopper to check that fuel level is sufficient, and replenish if low. Should the quality of
hardwood pellets be poor, or the length of the pellets too long, this may cause an obstruction in the
feed system. Remove pellets and follow
Care and Maintenance
instructions.
Grill Probe Check status of Grill Probe. Check connection from inside the hopper. Disconnect the connector
and reconnect. Follow
Care and Maintenance
instructions if dirty. Contact Customer Care for a
replacement part if damaged.
Smoker Produces
Excess Or Discolored
Smoke
Grease Build-Up Follow
Care and Maintenance
instructions.
Hardwood Pellet Quality Remove moist hardwood pellets from hopper. Follow
Care and Maintenance
instructions to clean
out. Replace with dry hardwood pellets.
Burn Pot Is Blocked Clear Burn Pot for moist hardwood pellets. Follow
Auger
P
riming Procedure.
Insufficient Air Intake
For Fan
Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and Maintenance
instructions if dirty.
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