Pitney Bowes DA80F - Default Chapter; Table of Contents

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Table of Contents
1. Customer ................................................................................................................................................ 4
1.1 General............................................................................................................................................. 4
1.2 Display Panel ................................................................................................................................. 10
2. Control Panel........................................................................................................................................ 10
2.1 Why are the majority of the Control Panel software tabs and options grayed out? (Both)............ 10
2.2 How do I best track my ink consumption? (Both) ......................................................................... 10
2.3 What is the status of the Bundle Break and Tray Break mode features? (Shuttle)......................... 10
2.4 Why can't I get my Tray or Bundle Breaks to work when set via the Control Panel? (Both)........ 10
2.5 Why can’t I connect via the Control Panel software when normal printing works? (Both)........... 11
3. Feeding................................................................................................................................................. 11
3.1 How do I resolve an intermittent feed issue? (Both)...................................................................... 11
3.2 Why does my printer multi-feed media? (Both)............................................................................. 12
3.3 What media size does Microsoft Add Printer Wizard Print Test Page require? (Both) ................. 13
3.4 What media size does the driver’s Print Test Page (via Properties page) require? (Both)............. 13
3.5 What are the approved media types for the printer? (Both) ........................................................... 13
3.6 The last few pieces in a stack do not feed reliably, what should I do? (Both) ............................... 13
3.7 How much material can I put into the feeder and have it work correctly? (Both) ......................... 13
3.8 Can I print a permit or other graphic on windowed envelopes? (Both) ......................................... 14
4. Fixed Head ........................................................................................................................................... 14
4.1 General........................................................................................................................................... 14
4.2 Error Correction (Both).................................................................................................................. 15
4.3 Printing........................................................................................................................................... 15
4.4 WF81.............................................................................................................................................. 16
4.5 WF96.............................................................................................................................................. 16
5. Shuttle Head ......................................................................................................................................... 17
5.1 General........................................................................................................................................... 17
5.2 Drivers............................................................................................................................................ 22
5.3 Overlays......................................................................................................................................... 22
5.4 Address Recovery .......................................................................................................................... 23
5.5 Firmware Download....................................................................................................................... 23
6. Service Actions..................................................................................................................................... 24
6.1 What do I need to check prior to initiating a firmware update in the printer? (Both) .................... 24
6.2 What happens when the TCP/IP cable is connected while actively printing from USB? .............. 24
7. Installation............................................................................................................................................ 25