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7. Installation
7.1 Installation hangs on Preparing to Install screen with a “1603 Error
installing Microsoft .NET Framework” message. (Both)
.NET Hot Fix is installed and the installation program can't install .NET v1.1 SP1 with .NET Hot Fix on
the computer. Microsoft workaround is to uninstall the Hot Fix and then run our XCAL installation that
will install the .NET v1.1 SP1 then reinstall the .NET Hot Fix.
8. Error List
8.1 Standard Errors
Error Text Most Likely Cause Action to Resolve
PAPER TOO SHORT Material length specified incorrectly Check job settings on paper size
SENSORS BLOCKED Material in paper path Remove paper and clean sensors
STREAM FEED ERROR Feeder out of adjustment Adjust feeder
NVRAM Not Valid Electronic failure Reboot printer and then call
service if problem repeats
SENSOR DIRTY Paper dust on sensor Clean and calibrate sensors
SENSOR FAILURE Sensor not functioning properly Reboot printer, clean and
calibrate sensors and then call
service if problem continues
BLACK INK EMPTY HD1 Cartridge empty Replace Cartridge
BLACK INK EMPTY HD2 Cartridge empty Replace Cartridge
BLACK INK EMPTY HD3 Cartridge empty Replace Cartridge
BLACK INK EMPTY HD4 Cartridge empty Replace Cartridge
BLACK INK EMPTY HD5 Cartridge empty Replace Cartridge
BLACK INK EMPTY HD6 Cartridge empty Replace Cartridge
CONVEY0R FULL Conveyor is full of material Clear conveyor
EARLY FEED ERROR Reduce complexity of piece or
use overlay
EEPROM FAILURE Electronic failure Reboot and then call service if
error repeats
FEEDER STALL ERROR Sack is too heavy or material is
jammed
Remove jam and reduce stack
weight
JAM AT EXIT Clear jam
JAM AT FEEDER Clear jam
JAM AT SOP Clear jam
JAM TO EXIT Clear jam
JAM TO SOP Clear jam
OUT OF MEMORY Break job into pieces or reduce
complexity of piece with
overlays
PAPEROUT AT SOP Add material to or adjust the
external feeder
PAPER TOO LONG Adjust feeder and clean sensors
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