Name: Pitney Bowes PCN 9H00
Brand: Pitney Bowes
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Shipping & Mailing

Postage Meters

SendPro® C Auto

PCN 9H00

Operator Guide

US English Edition

SV63245 Rev G

July 13, 2023

Table of Contents3
Quick Start Guide9
Finding the Product Code Number (PCN) and Serial Number11
Navigating the Home Screen12
Printing a Shipping Label or Printing Postage on an Envelope15
Printing a Shipping Label17
Enabling Cost Accounts for Shipping Labels22
Adding a Envelope Printing or Print on Envelopes Account22
Navigating the Envelope Printing or Print on Envelopes App23
Feeding Envelopes25
Printing Postage on Tapes27
Sending a First-Class Mail Envelope28
Sending a Large First-Class® Envelope28
Sending Certified Mail30
Sending an International Letter30
Sending Mail Using a Certificate of Mailing31
Using USPS Special Services32
Updating Postal Rates or Software for Printing on Envelopes33
Adding or Refilling Postage for Printing on Envelopes34
Sealing Envelopes and Printing Postage35
Filling the Moistener Tank36
Replacing the Ink Cartridge38
Printing a Test Pattern40
Adding Favorite Apps41
Creating Presets for Printing Postage42
Selecting a Preset for Printing Postage43
Ordering Supplies from Your Device44
Connectivity Information47
Setting up a Wired Network Connection47
Setting up a Wireless (Wi-Fi) Network Connection50
Connecting to a Hidden Wi-Fi Network50
Forgetting a Wi-Fi Network52
Checking Your Network Connection54
Finding the MAC Address for Wired and Wireless Networks54
Setting up a Proxy Server58
Managing Your Device63
Creating or Disabling the Security PIN63
Adjusting Time Zone and Scale Location Code64
Adjusting Display Brightness64
Adding Favorite Apps65
Setting up the Energy Saver65
Using USPS Informed Delivery66
Installing a Scale66
Uploading System Logs67
Printing Shipping Labels69
Signing in to and out of the Trackable Labels or Shipping Labels App70
Printing a Shipping Label70
Comparing Rates When Printing a Shipping Label76
Creating a New Sender Address for Shipping Labels82
Editing the Sender Address for Shipping Labels83
Printing an International Shipping Label83
Printing a USPS Return Shipping Label93
Printing a USPS Scan Form94
Reprinting a USPS, UPS or Fedex Shipping Label95
Canceling a UPS or Fedex Shipping Label95
Getting a USPS Refund for a Shipping Label96
Managing Shipping Labels98
Using the Address Book98
Enabling Cost Accounts for Shipping Labels98
Changing the Default Refill Amounts for Shipping Labels98
Turning on Address Autofill for Shipping Labels99
Adding New Addresses to the Shipping Labels Address Book99
Refilling Postage for Shipping Labels100
Setting an Alert When Shipping Label Postage Refill Is Pending101
Setting up Your Fedex Account102
Setting up Your UPS Account104
Setting up Default Printing Options104
Managing Email Notifications for Shipping Labels105
Setting the Default Address for USPS Return Labels106
Determining How You Spend Your Shipping Labels Postage107
Removing Funds107
Printing on Envelopes109
Navigating the Envelope Printing or Print on Envelopes App110
Printing Postage on Tapes111
Checking the Available Funds for Printing Postage112
Adding or Refilling Postage for Printing on Envelopes113
Sending a First-Class Mail Envelope114
Sending a Large First-Class® Envelope115
Sending Certified Mail116
Sending an International Letter117
Sending Mail Using a Certificate of Mailing117
Advancing the Date119
Printing Postage Without a Date for Pre-Printed Mailpieces119
Printing Additional Postage120
Re-Dating Your Mail121
Using USPS Special Services122
Entering the Weight Manually When Printing Postage122
Using the Scale When Printing Postage123
Sealing Envelopes Without Printing Postage124
Sealing Envelopes and Printing Postage125
Zeroing the Scale126
Adding Insurance to Your Mail127
Adding a Graphic to Your Envelope or Tape128
Sending Mail Using Electronic Return Receipt (ERR)128
Getting a USPS Refund for Damaged or Incorrectly Printed Mail129
Creating a Custom Text Message for Your Mail130
Adding a Custom Text Message to Your Envelope or Tape132
Editing or Deleting a Custom Text Message134
Printing a Graphic Without Printing Postage136
Adding an Inscription137
Printing Only the Date and Time137
Presort Features139
Creating a Presortxtra Letter Preset139
Managing Printing on Envelopes143
Confirming Your Meter Update143
Changing the Default Refill Amount for Printing Postage143
Uploading Postage Transactions144
Clearing or Resetting the Number of Mailpieces Sent145
Performing USPS Postal Inspections for Postage Printing145
Updating Postal Rates or Software for Printing on Envelopes145
Confirm the Effective Date for Postal Rates146
Setting the Low Funds Warning for Printing Postage147
Setting up a Mailer ID147
Updating the ZIP Code148
What Is Accounting148
Turning Envelope Printing or Print on Envelopes Account Passwords on or off for Printing Postage149
Adding a Envelope Printing or Print on Envelopes Account151
Editing an Account152
Making an Account Inactive152
Deleting an Account153
Creating Presets for Printing Postage153
Viewing Presets for Printing Postage154
Selecting a Preset for Printing Postage155
Modifying Presets for Printing Postage155
Setting the Default Preset Reset Timer156
Viewing a Receipt When Refilling Postage158
Viewing the Total Spent on Printing Postage158
Viewing the Refill History for Printing Postage158
Printing a Funds Report158
Running Account Reports159
Emailing an Account Report160
Setting the Report Period for an Account161
Setting the Account Report Preferences162
Creating a Shipping Report163
Creating a USPS Shipping Label Refund Report163
Maintenance165
Checking the Postage Print Quality166
Printing a Test Pattern166
Checking the Ink Level167
Replacing the Ink Cartridge168
Changing the Ink Waste Pad170
Cleaning the Printhead172
Installing the Printhead176
Cleaning the Moistener Brush and Wick Assembly181
Filling the Moistener Tank189
Feeding Envelopes191
Moving the Sendpro C Auto194
10 - Supplies195
Ordering Supplies from Your Device Supplies, Ink Cartridges, and Options195
11 - Device Information201
USPS Requirements202
Key in Postage202
Sections of the Meter Impression202
Finding the Sendpro Application Software Version203
Postal Security Device204
Parts of the Sendpro C Auto204
Connections on the Back206
Specifications206
Material Specifications210
Contacting Pitney Bowes213
Contacting Pitney Bowes214
13 - Safety216
Lithium Ion Battery217
Agency Compliance Information217
Important Safety Notes217
Note for California Customers Only on All Models219
Third Party Software220
Third Party Software221

Pitney Bowes PCN 9H00 User Manual

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Pitney Bowes PCN 9H00 Specifications

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Brand	Pitney Bowes
Model	PCN 9H00
Category	Postal Equipment
Language	English