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General| Brand | Pitney Bowes |
|---|---|
| Model | PCN 9H00 |
| Category | Postal Equipment |
| Language | English |
Locate the device's Product Code Number (PCN) and 7-digit serial number on the label.
Understand the SendPro C Auto's Home screen layout for creating labels and printing postage.
Learn to create shipping labels or print postage on envelopes from the Home screen.
Step-by-step guide to print shipping labels using Trackable Labels or Shipping Labels.
Configure Cost Accounts to track shipping label expenses and postage refills.
Set up an account to track postage costs specifically for envelope printing.
Explore the Envelope Printing app for postage on envelopes and tapes.
Instructions for correctly loading envelopes into the device's feeder.
Learn how to print postage directly onto tape for application on envelopes.
Guide to sending First-Class Mail envelopes, including standard letters and large envelopes.
Determine how to classify and send large envelopes using First-Class Mail.
Process for sending mail with proof of mailing and receipt upon arrival.
Steps for sending letters from the United States to other countries.
Obtain proof of mailing for letters or packages via USPS Certificate of Mailing.
Select and use additional USPS services like Certified Mail and Insured Mail.
Manage automatic and manual updates for postal rates and device software.
Replenish postage funds for the Envelope Printing or Print on Envelopes balance.
Use the moistener to seal envelopes before printing postage.
Instructions on how to refill the device's moistener tank with sealing solution.
Procedure for replacing the ink cartridge when the low ink warning appears.
Print a test pattern to verify printhead function and ink cartridge status.
Customize the Home screen by adding frequently used apps to favorites.
Create and save custom settings for common postage printing tasks.
Quickly apply saved settings by selecting a preset for postage printing.
Order necessary supplies, ink cartridges, and options directly from the device.
Connect your SendPro C Auto to the network using a wired Ethernet cable.
Connect your device to a wireless network by selecting your Wi-Fi network.
Add a network manually if your Wi-Fi network is not visible in the list.
Remove a previously connected Wi-Fi network to prevent automatic connection.
Use the Network Connection app to diagnose and verify internet connectivity.
Locate the device's MAC address for both wired and wireless network connections.
Configure proxy server settings for network access, contacting IT for details.
Set up or change a 4-digit PIN to prevent unauthorized use of your device.
Modify location code and time zone settings when moving the device or installing a scale.
Customize the display's brightness level to suit your workspace.
Personalize the Home screen by adding frequently used apps to a favorites list.
Configure the energy saver to reduce power consumption by setting inactivity timers.
Preview mail and manage packages with USPS Informed Delivery service.
Follow step-by-step instructions for installing compatible scales.
Upload system logs to Pitney Bowes support for troubleshooting.
Learn how to sign in to and out of your shipping accounts for label creation.
Detailed instructions on creating and printing shipping labels for various carriers.
Compare shipping rates from different carriers for each mailpiece or package.
Add multiple sender addresses to the Address Book for shipping labels.
Modify existing sender addresses within the shipping labels Address Book.
Guide to printing international labels, including customs information.
Generate a USPS return label for recipients to ship items back to you.
Enable and print USPS SCAN forms to streamline shipping label scanning.
Print a shipping label again if it did not print correctly.
Cancel a UPS or FedEx shipping label to stop postage appearing on your invoice.
Request a USPS refund for shipping labels, including international packages.
Add, edit, and delete recipient addresses for shipping labels.
Track shipping label costs by assigning them to specific accounts.
Set or change the default amount for refilling postage for shipping labels.
Enable address autofill to speed up address entry when creating shipping labels.
Add single addresses or import multiple addresses into the Address Book.
Replenish postage for your shipping labels account.
Configure alerts for pending shipping label postage refills.
Configure your FedEx account through SendPro Online or PitneyShip.
Configure your UPS account through SendPro Online or PitneyShip.
Define default print settings for shipping labels, including format and receipt printing.
Configure email notifications for tracking numbers, delivery confirmations, and refunds.
Set a default recipient address for all USPS return labels.
View the Shipment report to analyze postage spending by carrier.
Procedure for withdrawing funds from your shipping account.
Access the Envelope Printing app for printing postage on envelopes and tapes.
Instructions for printing postage onto tape strips.
View your current postage balance available for printing on the device.
Add or refill postage funds for the Envelope Printing or Print on Envelopes balance.
Guide for sending First-Class Mail envelopes, including letters and large envelopes.
Classify and send large envelopes using First-Class Mail service.
Process for sending mail with proof of mailing and delivery receipt.
Steps to send letters internationally from the United States.
Obtain proof of mailing for letters or packages using USPS Certificate of Mailing.
Set postage to print up to thirty days before the mail date.
Print postage without a date on pre-printed return envelopes or cards.
Add more postage to an envelope or print it on a tape strip.
Change the postage date on an envelope if mail pickup was missed.
Select and apply additional USPS services like Insurance or Registered Mail.
Manually enter the weight of a mailpiece when not using the scale.
Use the integrated scale to weigh mail and calculate correct postage.
Use Seal Only mode to seal envelopes without printing postage.
Seal envelopes using the moistener before printing postage.
Reset the scale to zero before weighing mailpieces.
Purchase insurance to protect mail against loss, damage, or missing contents.
Add standard graphic images, like ads or logos, to envelopes or tapes.
Use Electronic Return Receipt (ERR) for tracking services.
Procedure for obtaining a refund for damaged or incorrectly printed mail.
Create a custom text message, up to 5 lines, for envelopes or tapes.
Check for the latest rates and software updates for your device.
Set or modify the default refill amount for postage.
Understand automatic and manual uploading of postage transaction data.
Delete or reset the piece counter information for mailpieces sent.
Complete required USPS postal inspections via balance inquiry or postage refill.
Manage automatic and manual updates for postal rates and software.
Verify the effective dates of the latest postal rates downloaded to your device.
Configure a warning for when postage funds reach a specific low amount.
Enter your 9-digit USPS Mailer ID for Electronic Return Receipt (ERR).
Correctly set the ZIP code for device printing based on mail pickup location.
Understand the accounting feature for tracking postage usage by department.
Enable or disable account passwords to protect against unauthorized access.
Create new accounts, including optional descriptions and passwords, for cost tracking.
Modify account details such as name, description, status, or password.
Set an account status to inactive to prevent postage charges against it.
Remove an account and its data; ensure data is not needed before deletion.
Save commonly used settings as presets for faster postage printing.
Access and review saved presets to view their stored settings.
Quickly apply a group of settings by selecting and applying a preset.
Rename, replace default, or delete existing presets.
Adjust the inactivity timer for resetting the device to default preset settings.
Access and view receipts for previous postage refills.
Review the total amount spent on postage and the number of pieces printed.
View a report detailing all your postage refill history.
Generate a report showing the total number of mailpieces sent.
Generate reports on postage spending for specific accounts over time.
Email account reports to track departmental or client postage expenses.
Define the start and end dates for account report periods.
Configure report preferences for account level and identification method.
View and print a summary of past shipping labels with key details.
View and print all requested USPS shipping label refunds.
Perform a test print to check the quality of postage printed on envelopes or tapes.
Print a test pattern to verify printhead function and ink levels.
View the current ink level to ensure adequate ink for printing.
Procedure for replacing the ink cartridge when a low ink warning appears.
Manage the ink waste pad, including purchasing replacements and replacing the pad.
Clean the printhead if test prints show poor quality or missing lines.
Procedure for installing a new printhead when print quality is poor.
Clean the moistener brush and wick if envelopes are not sealing properly.
Refill the moistener tank with E-Z Seal solution for proper envelope sealing.
Instructions for loading envelopes into the feeder correctly.
Safely move the device across a room or to a new facility.
Order supplies, ink cartridges, and accessories directly from the device's Supplies app.
List of available supplies, ink cartridges, and options with item numbers.
Understand basic USPS requirements for metered mail and device registration.
Explanation of how USPS requires postage to be calculated using a scale.
Identify the elements included in the meter impression on mailpieces.
Check the current version of the SendPro application software running on the device.
Information about the Postal Security Device (PSD) that secures postage funds.
Familiarize yourself with the various parts and components of the SendPro C Auto.
Identify the ports available on the back of the device.
Review technical specifications including power, temperature, and throughput.
Details on envelope sizes, flap depth, thickness, weight, and tape size.
Information on how to contact Pitney Bowes Technical Support for assistance.
Information on the proper recycling or disposal of the device's lithium ion battery.
Details on agency compliance can be found in the product's user guide.
General safety precautions for operating office equipment and specific warnings.
Notice regarding perchlorate material in batteries, as required by California law.
List of third-party software incorporated into the product and their licenses.
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