l Use a can of non-flammable compressed air and blow on the feed
deck on the left side and work toward the transport deck on the right
side. Make sure to remove all the dust and debris.
Maintaining the printer for printing postage
To maintain the printing for printing postage on envelopes, first run a
print test.
Running a print test
Print a test pattern to see if the printhead is working properly or if you
have enough ink in the cartridge.
1. Tap Settings on the toolbar.
2. Scroll down and tap Envelope Printing or Print on Envelopes.
3. Tap Print Test Pattern.
4. Feed the envelope through the device when the message "Print a
Test Pattern?" appears.
5. Examine the pattern printed on the envelope:
l Tap Done if the lines are unbroken and match the "Good" test
pattern shown on the display.
l Tap Clean Print Nozzle if the test pattern has missing or
incomplete lines
n Once the cleaning operation completes, you must print
another test pattern.
n If this new pattern still has broken or missing lines, you may
need to replace the ink cartridge or clean or replace the
printhead.
n If you see no improvement in print quality, do not repeat the
cleaning, as cleaning the print nozzles consumes ink.
Good Test Print
Bad Test Print
If you get a bad test print, try cleaning the print nozzles and if
necessary, the printhead.
Cleaning the print nozzles
If you get a bad test print pattern, clean your print nozzles to try to
correct the problem.
1. Tap Settings on the toolbar.
2. Scroll down to the Envelope Printer Settings section.
Pitney Bowes Quick ReferenceGuide December 08,2020 Page 16 of 18
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